Does your business rely on the IT systems you have in place?
Could you manage without your server or servers?
Who maintains your systems and performance routine work?
Do you need to manage your IT Costs?
IT Systems have become the life blood of most originations today, they provide us all with instant communication with anyone around the world, yet what happens when they break? Smaller companies cant afford to have in house specialists looking after equipment. That's where MPR IT come in, we provide a full support service to our clients enabling them to run their business with out the worry of IT. Our open book support system give the full picture all the time, statistics and reports only a few clicks away. With a Fixed fee per server per year MPR IT budgeting is made simple as costs are kept low.
Some of the Key features to our Server Support Contracts are:
Guaranteed Response Times (From 1 hour call back, 4 hour Remote/onsite)
24/7 Monitoring of ALL servers and Critical hardware - More Information Here
Online Helpdesk and Telephone Support
Secure Remote Access Software
Onsite Visits, Planned and emergency
Full Workshop facilities
Pro-Active Maintenance as part of the contract
Dedicated Account Manager
Full access to our highly skilled team of engineers and programmers
Fixed Cost of £650.00 + VAT Per Server Per Year
Guaranteed response times
Technical engineer on-site and remote support
Manageable IT costs
No hidden fee’s or surprise bills
Provision a technical engineer on-site with no travel charge
Network device configuration (Wireless access points, routers, switches, etc.)
Cabling (not including fibre optic termination)
Desktop / laptop / printer and other peripherals troubleshooting
Removal of virus / spy ware
Software installation
Computer health checks (at customers request)
Workshop repairs and upgrade engineering time
