Business Focused IT Support
Viewing posts from: April 2013

Tubz Brands – Welcome to IT Support

by MPRAdmin in New customer

Tubz Brands

Tubz Brands

MPR Welcomes Tubz Brands to our IT Support

Tubz Brands is a well-known and respected manufacturer in the vending industry. Known for its award winning products Tubz has built a reputation for providing a friendly, reliable and flexible service.

With Tubz Brands Business Bundles unlike many other franchises companies you actually own all the stock and equipment, not just renting! This means that you will always retain your investment. Many other franchise setups or business are stuck in one site or location i.e. a fast food outlet or estate agents. This means the business is generally stuck in one position making it difficult if passing trade slows down. With Tubz Brands unique Vending towers you are not stuck in one site or position. With our subsidized site finding service we can easily find new sites if required helping to expand your business.

TUBZ Vending Towers are the next generation of vending dispensers, with sealed containers and dozens of products to choose from, designed specifically for the UK market. The TUBZ brand is the perfect choice!

Due to the success of Tubz Brands, we have now moved in to our NEW, large purpose build modern factory in Sittingbourne, Kent.

MPR was introduced to Tubz as they had out grown their current IT provider. We designed, planned and integrated a new windows 2012 environment utilising exchange 2013, SQL 2012 and MPR’s very own email and web filtering systems. The benefits of this were a huge speed increase improving productivity, reliability and stability. Tubz IT systems are no longer a restriction and are able to not only cope but assist with future growth.

 

 

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SBS Server Migration, and Much More…

by MPRAdmin in IT Systems, MPR IT Work

MPR IT have recently taken on Tubz Brands into our IT support portfolio here in Kent. In doing so, we where asked to design and implement a new infrastructure for their growing business with an SBS Server Migration to a full server platform with Hyper V.

They where finding their old systems to be slow and unresponsive, causing them to become unproductive on basic day to day tasks.

With applications such as Exchange, Act For Sage, Sage Accounts and many custom applications a single server solution did not meet their requirements.

MPR IT spent some time designing a completely new infrastructure from the ground up, with new cabling, switching, servers and end user computers the difference is night and day.

MPR IT implemented a Hyper-V Virtualised environment with Microsoft Server 2012, Microsoft SQL Server 2012 and Microsoft Exchange 2013, ACT 2013 Premium, Sage 2013 and Office 2013.

HP DL380 G8 High Performance Servers provide the power to run all of Tubz applications and allow for growth for both users and data. Backup are taken care of by iSCSI SAN arrays and replicated off site.

We also had to improve their internet connection, on the Eurolink estate in Kent, BT internet speeds are poor at best, MPR IT are however able to provide Tubz with a 10mb/10mb connection leased line connection for sub £100 a month.

The core network has been raised from 100mb using basic switches and hubs! To a full 1Gbps network with Cisco Layer 2 switches and HP managed Pro Curve hardware.

We also introduced full network management and user control with our Web and Email filtering services.

All of this is topped off with our premier Support package, giving Tubz the piece of mind they can concentrate on building their business over the next 3 to 5 years!

SBS Server MigrationSBS Server Migration

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Award Winning IT Support Kent

by MPRAdmin in Uncategorized

What does Award Winning IT Support look like?

 

IT Support should be simple, cost effective and reliable!

MPR continuously look to improve and evolve our offerings. In the current financial times it is important for your business to keep outgoings to a minimum and not be tied into long contracts. MPR now offer a number of managed services, these are a number of IT services you use daily which are cost effective and on rolling agreements they can be added to or terminated as you wish.

Email, web hosting, off site back up, web content filtering, email filtering, internet connections and search engine optimisation are all available as managed services. No contract and fully managed by us, giving you a worry free IT support solution.

Everyone’s needs are different so MPR have designed 3 simple Kent IT support packages for you to choose from. Ad Hoc, Contract and All inclusive. *fair usage policy applies*  We strongly believe you should only pay for what you use! With billing to the closest 15 minutes on help desk tickets and fixed prices per server we offer one of the most cost effective solution on the market.

As part of our Kent IT support we offer a very unique consultancy service. We pride ourselves on working closely with our customers to help them make the right decisions. A huge part of why our consultancy works is because we listen. Rather than suggest what is easiest for us, we help plan for your future growth and install scalable IT systems.

Our technical support team are on hand whenever you need them. Remote Support is our quickest form of contact, and our Support Team resolves 90% of issues received within 60 minutes.

Working with small businesses to global enterprise corporations we treat all of our customers with the same level of care and attention. Our aim is to offer value for money and increase the productivity and reliability of your IT.

Testimonial for award winning Kent IT support

Office Manager – I am pleased to be able to tell you that we have been using MPR-IT since December 2009 to support all our IT requirements.  Transferring our IT support over to them went very smoothly at that time and they have always provided us with an efficient, prompt and professional service, and continue to do so.

 

Team

 

 

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