Business Focused IT Support

April Newsletter

by Nicki Dowsett in B2B, cybercrime, Exhibitions, General, Industry News, IT Support, IT Systems, Monthly Newsletter, MPR

Welcome to our April newsletter, the main stories in the last month have all been about cybercrime and the Apple V FBI argument continues to roll on.  These are both subjects that are going to continue for many months to come.  Both will in many ways be important to us different ways.  See our social media pages for the many stories that we have been posting over the last few weeks.

It’s not long now till our first major event of the year.  MPR IT will be exhibiting at Kent Vision Live on stand 231.  Kent Vision Live is the South East’s premier B2B event, with over 3,000 visitors. This is the event to attend this year, and why not come along to see us. We will have 2 of our partners with us as well, Rainbow Global and Purdicom. Members of the technical team will be on hand to answer any questions you have about existing or new services and packages we offer.  You might even walk away with a little treat.  It is free to register and come along.

Blogs this month have been about cybercrime and hacking, this has been such a key subject we cannot reiterate enough how important it is for you to review your current security procedures in terms of networks and passwords.  It is not only business practices but also your own personal security you should be conscious, so many scams are taking place on social media and emails.  Please read our blogs for full details on recent news regarding attacks and how you can protect yourself. As an IT support business we are experiencing more and more customers that are affected by ransomware, cryptolocker and hacking.  We cannot reiterate enough how important it is to be aware of keeping your data secure.

Cyber Crime

Cyber Crime

In addition to security we have also blogged about how MPR IT can support your business through office moves or refurbishment for cabling and new server cabinets.  Are you considering re-locating your office?  Or has it been quite some time since your existing cabling has been replaced.  With increased productivity and technology moving forward have you considered if the cabling needs to be replaced.  As with anything cabling only has a certain life span.  Or if your server cabinets look  untidy, have you considered the additional time that could be involved in rectifying any problem that may occur.  MPR IT with all their skills and knowledge can only fix a problem once they can find the issue and if your cabling is messy this will mean more time needs to be spent before they can get to the bottom of the problem.   See our blog for more information or our website for examples of work we have previously carried out.

Floor-Channeling

MPR Helpdesk team have been extremely busy over the last month with over 800 tickets completed and achieving an average survey score of 4.8 out of 5.  Well done to the team and keep up the hard work.  The team have been experiencing an increase in calls regarding security issues so please read our blogs on our tips on how to keep ahead of the cyber criminals or if you have any concerns please contact the team and they will be happy to talk through with you how you can stay cyber safe.

The sales team have also been working hard and have secured a number of new customers over the last month, we would like to welcome all our new customers to MPR and we look forward to working with you.  The team are also planning for the event at Kent 20/20 in early May.  If you are going along to the event please make sure you come along to stand 231 and say hi to the team.

As you know we post many stories on our social media and we suggest you follow us on Facebook, Linkedin or twitter to keep up to date with the latest stories.  We also have a status update page on our website that is checked daily or sometime more often.  This page will tell you if we are aware of any known issues before you contact us, it will also be updated to social media.  Checking these resources will help you find out if there is a general issue on Email filtering, Office 365, DNS/Web hosting, AVG Cloudcare, Hosted wireless or connectivity/ ISP.

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