What does Award Winning IT Support look like?
IT Support should be simple, cost effective and reliable!
MPR continuously look to improve and evolve our offerings. In the current financial times it is important for your business to keep outgoings to a minimum and not be tied into long contracts. MPR now offer a number of managed services, these are a number of IT services you use daily which are cost effective and on rolling agreements they can be added to or terminated as you wish.
Email, web hosting, off site back up, web content filtering, email filtering, internet connections and search engine optimisation are all available as managed services. No contract and fully managed by us, giving you a worry free IT support solution.
Everyone’s needs are different so MPR have designed 3 simple Kent IT support packages for you to choose from. Ad Hoc, Contract and All inclusive. *fair usage policy applies* We strongly believe you should only pay for what you use! With billing to the closest 15 minutes on help desk tickets and fixed prices per server we offer one of the most cost effective solution on the market.
As part of our Kent IT support we offer a very unique consultancy service. We pride ourselves on working closely with our customers to help them make the right decisions. A huge part of why our consultancy works is because we listen. Rather than suggest what is easiest for us, we help plan for your future growth and install scalable IT systems.
Our technical support team are on hand whenever you need them. Remote Support is our quickest form of contact, and our Support Team resolves 90% of issues received within 60 minutes.
Working with small businesses to global enterprise corporations we treat all of our customers with the same level of care and attention. Our aim is to offer value for money and increase the productivity and reliability of your IT.
Testimonial for award winning Kent IT support
Office Manager – I am pleased to be able to tell you that we have been using MPR-IT since December 2009 to support all our IT requirements. Transferring our IT support over to them went very smoothly at that time and they have always provided us with an efficient, prompt and professional service, and continue to do so.