Canterbury Archaeological Trust, one of the UK most famous Archaeology firms based in Kent, turned to MPR IT over 5 years ago looking for an outsourced IT company. They required a reliable company to provide day to day support, Office 365, Anti-virus and also support on any larger projects that may require IT services.
Included in the support that we offer to the Trust is an all-inclusive server support and AVG anti-virus software. Ensuring the charity is safe in the knowledge that the systems are monitored and support available 365 days a year, all for a set cost per month. No unexpected bills for when something goes awry on a weekend or holiday period.
This support became invaluable one weekend when something went wrong on the network. As 24 hours support was in place, an out of hour’s call was made to MPR IT. With the ability to remotely look at the network our engineer quickly identified that malware had in fact infiltrated the system, and he quickly made the decision to make his way to the site.
Within an hour of the initial call out the network on site had been shut down and all machines physically unplugged to avoid any further damage occurring. This is key with any malware attack, the sooner the network is detached from the outside world the quicker it will stop from spreading. Over the next few hours, the infected file was identified and removed whilst the remaining files were scanned. The network is backed up on a regular basis,which is something we recommend to all our clients. This meant that when restoring the network it was easy to revert to the most recent back up and limited data lost, especially as this occurred out of hours meaning that there had been limited access since the back up the previous evening.
What Canterbury Archaeological Trust have to say about MPR IT
Just a quick note to thank you and the team – and especially David and Mitch – for the fantastic response to the weekend viral attack on our computer systems, and for your sound advice in the first place which resulted in building such a resilient set-up. From your first response on Monday, which limited the damage, to the speedy and efficient disaster recovery, we could not have asked for more. Several of our staff have commented on their amazement at the speed with which you got us back up and running. Brilliant job, well done!
Personally, I can’t help contrasting it with what happened a few years back when the Raid Array blew, that really was a disaster. We’ve come a very long way since then, thanks to MPR-IT.
Commercial Operations Director
Canterbury Archaeological Trust
For more information on how we can support your business please do not hesitate to contact us and discuss your requirements.Read more
Do you own a Hewlett Packard notebook or laptop? It has recently been announced by HP, that a number of their batteries need to be recalled. This is part of a worldwide project and follows an earlier recall notice in June 2016. You are advised to to check your battery as a matter of urgency. Even if you checked your battery last year you must still check again following the expansion of batteries being recalled.
If you have an affected battery you must stop using this IMMEDIATELY. You can still use your notebook but you must connect your notebook to a main power source. Once logged with HP, you will be sent a replacement battery.
We also strongly advise that your files and documents held on your notebook are backed up in the event of the battery overheating.
Please see the HP page with details on how to check your battery. You can either check this manually or you have the option to run a utility.exe to establish if you are affected.
Alternatively, for option B, you will need your notebook and battery serial number to input into the site. You will need to switch off your device to obtain this information, please follow this link.
If you are still uncertain if you are affected by this please contact our help team as a matter of urgency 0800 030 20 30.
We all know that there is increasingly a huge demand for connections on the move. Almost every device has wireless IP connectivity – mobile phones, tablets, cameras and even TVs. We have come to accept it the norm to have wireless connections in the home, for a wide range of devices. Companies large and small are now beginning to require wireless networks in order for these devices to connect for shared resources, manageability and control. As a home worker, having wireless network is essential for me. My laptop and IP phone are connected to the internet which means, I can work from anywhere in the home. For office based staff having a wireless connection means that your staff can use more tools for the work day. If you have meetings within the office, staff can bring tablets or laptops to any meeting room without the loss of connectivity, it also makes it easier for visitors to present any information with ease.
MPR IT Wireless network design and deployment services offer solutions that range from a simple access point to full coverage for a factory or outside area, allowing for stock control with wireless scanners and countless other scenarios. Using hardware solutions from the likes of Ubiquity, Cisco, Ruckus, LigoWave and many more, we are able to select the right hardware for your wireless network requirements.
We also plan, design and deploy full building coverage solutions for hotels, motorway service areas, pubs and bars. Giving your customers reliable, fast and easy-to-access wireless really makes them feel valued and will ensure a return visit. Our skilled and trained staff have the tools to correctly plan a wireless network deployment, setup controllers and maintain the setup thereafter.
Advantages of Wireless Networks
Small to Large Deployment, One Access Point to 150+
Customisable Portal Pages
Track User details
Collected Marketing Information
All Leading Brands installed and supported
Offices, Hotels, Factories and more catered for
MPR IT were recently contacted by a group of 12 hotels in London, with a 99% occupancy rating resulting in a lot of guests with a high demand for solid and reliable internet connectivity. The hotels were all suffering from poor deployment, and none had any central management for wireless networks, with no way to track guests or provide hotel services via their free wireless internet.
The issues were clearly laid out to us at the start of the project – “Make our hotels internet stable, fast, and importantly give our guests easy and reliable access to our wifi and give us back something we can use to gather data on our guests”
Many of the hotels were not on the latest generation of high speed FTTC service and were stuck on the traditional ADSL 2 lines, which had to be improved where possible without the cost of a leased line.
After an initial site visit, MPR IT developed a package with known hardware that we could roll out to all the hotels, replacing the old unmanaged solutions as we went, and all sites now project a unified brand with a reliable and solid internet services to guests 24/7. To the sites where internet bandwidth was an issue, multiple lines are load balanced allowing for a much smoother and rich user experience.
The outcome is a much improved service and guest complaints have stopped overnight about the internet and wireless.
The custom capture portal that is presented to guests delivers offers ad incentives when they sign in to the wireless portal, this has increased the direct bookings they are taking, cutting their costs to the booking agencies dramatically.
For more information on how MPR IT can help your business implement a wireless network please contact us for a consultation on 0800 030 20 30 or see our main wireless networks page.Read more
Our engineers here at MPR IT, are experienced in all aspects of structured cabling installation through to switching/routing design and implementation. We can cater for anything from a handful of PCs to over 500 points across any number of floors or buildings. Whether your employees are all in the same building but on different floors or even in separate buildings, MPR IT can look at the best ways to ensure your business is connected either through cabling or wireless connectivity.
Cabling covers a multitude of projects for us whether you are moving to a new office or to tidying up a server cabinet that looks like a spaghetti tin has exploded. It is surprising how much simpler it is to solve an issue with servers when the cupboard is neat and tidy.
With cabling looking neat and tidy it can save hours of work and therefore extra £££’s on the invoice when your server is playing up. The above photo shows how much work can be involved just before the issue can be resolved. I know how annoyed I get just with the cables behind my TV unit, I would probably have a meltdown if something in my office looked like this before photo. (Yes I admit to being a neat freak).
More complex projects that the team have worked on over the years include re-cabling offices, whether due to office move or refurbishment. (Including our own office right now). Many new offices these days are open plan and so it is critical to ensure that floor points are put in strategically to make the best use of an office. When a company is considering a new office or layout the engineers at MPR can offer consultation on how best to position cabling and power points before the flooring is chosen. Even if it is a solid concrete floor we can get the project done for you. No one likes to see cables across the floor especially your Health & Safety officer. They can cause a trip hazard, as well as running the risk of being accidentally pulled out losing power to your PC. Resulting in all your unsaved work being lost. See an example of work carried out by MPR IT.Read more
From researching this subject there are many blogs, reviews and pages giving information on SQL Servers and the end of support. As well as the many different options out there to replace the 2005 version. Much of which washes over my head and confuses me more. I am sure the same could be said for many people out there. When I write our blogs, my aim is to make a subject simple and easy to understand. Thankfully I am not at MPR for my tech expertise, I leave that to our helpdesk and engineers. That’s their speciality, they have it down to a fine art of understanding and reviewing all products on the market. So here is what I have learnt about SQL servers in normal simple terms that you & I will probably understand.
Microsoft SQL server is a database server developed by the Microsoft Corporation back in the 90’s and has progressed as with many things over time with various new releases. The time has now come that Microsoft will stop providing updates and support for this particular version, as with many of their older systems. We have previously experienced the end of support for various Windows operating systems, such as Windows 2003 server in July 2015.
In basic terms a SQL server is mainly used to fetch the data requested by any other software from the data stored in the server itself. The software, which requests the data from the server, could be on the same computer or either could be located away on a different computer connected remotely via the internet.
Microsoft SQL 2005 a.k.a. Yukon was launched in October 2005 by the Microsoft Corporation. At the time of its launch, it consisted of some advanced and extra features which the preceding version didn’t have. The same is for the new launch of any new product. Since its launch there have been further versions released as time has gone on that have been more advanced and effective.
From 12 April 2016, if you are running the 2005 version you will no longer receive any security updates from Microsoft and so could be at risk to attack or loss of your data. Microsoft are now recommending that you upgrade your SQL Server 2005 to either SQL Server 2014 or to Azure SQL Server to maintain security and compliance.
Our team at MPR can help you make the decision between all the options available based on your business needs and help to plan the upgrade and roll out to your business with minimal disruption. There are many different variables to help make the choice between SQL servers, whether cloud based (Azure SQL Server) or on-site (SQL Server 2014) MPR will investigate which of the options are most suited to your business. Additionally giving you the peace of mind that the upgrade has been carried out professionally along with any additional support you may require.
Please contact the team at MPR if you are running SQL Server 2005 or if you are unsure of the SQL Server version you are operating to discuss your options.Read more
Happy Birthday To All at MPR
7 Years ago, MPR IT Solutions Limited was formed! How time has flown by, its hard to think how far we as an organisation have come.
We would like to thank all the Team here at MPR and our course all our customers, without all of you we would not be where we are today
Over the years we have grown and expanded but always stay true to the mission statement we set out with which is never to sacrifice our customer service levels for growth – We still aim to be the very best IT support company in Kent.
We look forward to many more years in business
So Happy Birthday MPR IT! To another 7 years!