Business Focused IT Support
Viewing posts categorised under: Security Policies

Celebrating 13 years in Business

by Nicki Dowsett in General, IT Support, IT Systems, Microsoft, Microsoft 365, MPR, MPR IT Work, Security Policies, Uncategorised

This week we celebrate 13 years since the day MPR IT Solutions was born. In 2008, Alex Mendes, Richard Procter and Andy Ransley took the decision to start a business together. The main aim and idea “to never sacrifice our high level of customer service for growth, we hope and believe that through good customer service our business will become the market leader in Kent.” .

Having worked together and separately for many years in IT Support they were driven by the belief that the way IT support was being delivered by so many businesses; with poor time scales, sub-contracting, outsourcing, non-customer focused, was generally a poor service.  They believed there must be another better way. Talking about their vast experience and brainstorming what they could do to change how IT services are delivered. They came up with the idea that would change IT support for the better and take away the complications and ridiculous charges from businesses.

The company started life in a garden office and now resides in Fraser House, Henwood Industrial Estate, Ashford, Kent. MPR delivers IT Support and Technical solutions to over 440+ businesses throughout the South East, whether an SME or large corporation. Across MPR IT Solutions and the sister company MPR Technical Services the organisation now employ’s 25 members of staff.

Why people choose MPR

Information Technology is a business-critical tool in every type of industry and our client base reflects this; it includes, Hospitality, Leisure, Manufacturing, Finance and Energy industries, amongst others.

Many of our clients have been with us since the start, creating long-term relationships and a nurturing environment, where we can pro-actively support their business requirements in full.  MPR IT Solutions offers inclusive solutions with the ability to support our clients end-to-end; from consultation periods through to implementation and on-going support.   All the while, ensuring that we offer the highest level of support that our customers require. 

With IT support and solutions constantly changing it is vital for our team to have a thorough understanding of new and forthcoming products and solutions. The team at MPR are encouraged to further their knowledge and qualifications to ensure we can offer the highest level of service.  This knowledge, coupled with a clear understanding of our customer’s needs, means we can proactively assist our clients in future proofing their business and staying one step ahead of technological advances.

As technology has evolved, so has MPR.  We have continued to diversify and expand our offering whilst safeguarding our ability to provide outstanding customer service.  With the addition of MPR Technical Services, a complete system integration specialist, our extensive and proficient skill set perfectly positions our team to be able to design, manage and deliver the most demanding technical installations; ensuring that our clients get the best systems working seamlessly together. Typically, MPR Technical Services will manage the design and installation of all “technology” within a project, tailormade to our client’s IT requirements. On completion of the project on-going support can be provided by MPR IT Solutions.  Our clients benefit from our full understanding of their business, which allows us to provide day-to-day support with a simple and straight-forward choice of fixed price agreements. One firm, full responsibility!

Utilising our knowledge and experience; and partnering with major industry manufacturers, suppliers and service providers; MPR can plan, source, install, monitor and manage computer hardware, software and network systems. This maximises the benefits from infrastructure and allows businesses to gain a competitive edge, both now and in the future. Our approachable and experienced team offer honest and impartial advice through a consultative approach, ensuring the best decision is made by our clients.

MPR offers a range of services including:

  • Day-to-day IT Support and Guidance
  • Networks – Design, Installation and Support
  • Server Infrastructure
  • Management and Deployment of Virtual Servers
  • Intelligent Wireless Networks
  • Microsoft Office 365
  • Cyber Essentials, Security Awareness Training and Penetration Testing
  • Cyber Security Assessment Tools
  • Structured and Fibre Optic Cabling
  • Business Internet Connections
  • Point-to-Point Wireless Solutions
  • VOIP Telephony Systems
  • Electronic Security – CCTV & Access Control
  • IPTV distribution

For more information on how MPR IT Solutions or MPR Technical Services can support your business contact us today on 0800 030 20 30 option 1.

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Is my network vulnerable?

by Nicki Dowsett in Anti-virus software, Audit Reviews, Back up solutions, cybercrime, Data Loss Prevention, Disaster Planning, Disaster Recovery, General, Hardware, Helpdesk, Hosted phone, Industry News, IT Support, IT Systems, Microsoft, Microsoft 365, MPR IT Work, Office 2007, Office 365, Outlook 2007, Password Security, Ransomware, Remote working, Risk management, SaaS Protection, Security Policies, Windows 10, Windows 7, Windows Server 2012

At the end of every working day, you ensure your workplace is secure with windows and doors closed, an alarm set and CCTV in place. So why don’t businesses consider that protecting their IT network is just as important? Many businesses are of the opinion that it wont happen to them – when actually the statistics show it probably will.

  • Globally 30,000 websites are hacked daily
  • 64% of companies have experienced some form of cyber attack
  • 75 records are lost every second of the day
  • 94% of malware is spread through email
  • 24,000 apps are detected on the internet daily
  • 300,000 pieces of new malware are created daily
  • 70% businesses that experience large data loss will go out of business within 1 year.

According to Government statistics on cyber security breaches, approximately 54% of businesses are now seeking information and guidance on cyber security. That leaves 46% that are not taking this seriously.

Business Continuity Plans often only investigate if the building is inaccessible and as we have all experienced in the last 12 months this can be solved. BUT if your network is compromised, your staff cannot even do that. You will most likely be locked out of the entire network and in turn, need to consider these points:

  • No access to data
  • All records potentially lost
  • All data potentially sold on the dark net
  • Held to ransom running into hundreds of thousands of pounds
  • Potential law suits
  • Large fines for breach of compliance
  • Staff unable to work
  • Loss of revenue
  • Extremely unhappy customers
Do businesses survive data loss?

Vulnerabilities in your network such as out dated hardware and operating systems put your business at risk and recent reports show that it could cost your business upwards of £1miilion in ransom, fines, legal fees, loss of revenue and IT Support to get your business back up and running if your suffer a data loss or network attack. It is expected that 70% of businesses that experience a large data loss will go out of business within a year. If your network is vulnerable so is your business.

With the increase in threat from ransomware, phishing, DDOS and scams, the market for products in cyber security is wide and ranging. MPR IT Solutions invest time in researching the market and carrying out in-depth training to find the best products available, so you don’t have to.

Contact our team today to discuss your Network security and how we can support your business to reduce the risk – 0800 030 20 30.

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Can I lose Data on Cloud Platforms?

by Nicki Dowsett in Anti-virus software, Audit Reviews, Back up solutions, cybercrime, Data Loss Prevention, Disaster Planning, Disaster Recovery, General, Helpdesk, Industry News, IT Support, IT Systems, Microsoft, Microsoft 365, Password Security, Ransomware, Remote working, Risk management, SaaS Protection, Security Policies, Software, Uncategorised, Windows 10, Windows 7, Windows Server 2012

By 2022 it is estimated that 70% of organisations will have suffered a business disruption due to unrecoverable data loss in a SaaS application.

More and more businesses are using SaaS (Software as a Service) such as Microsoft Office 365 or Google Workspace (formerly G Suite) it is often assumed that your data is backed up automatically and that these providers will hold all your data, BUT this is not the case. For example Microsoft state the following in their Service Level Agreement (SLA):

“Microsoft is not liable for data loss due to application outages, it is also not liable for data loss due to deprovisioned user accounts.
We recommend that you regularly backup your Content and Data that you store on the services or store using Third-Party Apps and Services.”

MPR IT Solutions invests time and resources to research the Technology market for all of our products and services to establish the best market offerings for our customers, so that you don’t need to.

Datto Saas Protection is a solution that will fit a large proportion of businesses using cloud platforms such as Microsoft Office 365 or Google Workspace (formerly G Suite).

70% of businesses that experience a large data loss will go out of business within a year. By implementing a back up solution today, you will minimise your risk.

Contact us on 0800 030 20 30 to discuss your options today.

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