Business Focused IT Support
Viewing posts categorised under: Windows 7

Windows 11 has arrived from Microsoft.

by Nicki Dowsett in Engineers, General, Hardware, Helpdesk, Industry News, IT Support, IT Systems, Microsoft, Office 365, Windows 10, Windows 11, Windows 7

What is Windows 11?

Microsoft regularly updates their operating system and Windows 11 is their latest offering.  Windows 10 was released in July 2015, and before that, we saw Windows 8 and 7, etc.  As technology and requirements evolve as does the need for the operating system for your PCs and laptops.  Windows 11 is the first version released whereby a new license is not required, it is a free update to your existing version.  A bit like Apple and Android phones regularly sending updates to your devices that improve the functionality and security of the operating system.

Is Windows 10 redundant and should I update straightaway?

The simple answer is NO.  Windows 10 will continue to be supported by Microsoft until 2025.  Allowing a 4-year crossover between Windows 10 and Windows 11.  This means that support and security updates will be rolled out to users as normal for this period.  Windows 10 is not redundant and can continue to be used without any disruption until such time your organisation decides the time is right to update.  As the saying goes if it’s not broken – don’t fix it!

Audit of Existing software and hardware?

Within your business, you are likely to use several third-party software packages, such as accounting packages, CRM’s, auditing, procurement, and monitoring programs.  It is important to understand how each of these interacts with the operating system, Windows 11.  Just because Microsoft has released Windows 11 and carried out internal extensive testing, it does not mean that these third-party offerings have had the opportunity to ensure they will continue to work as expected.  Code and commands in the programming may need to be amended and changed to suit the requirements of Windows 11, which is likely to be rolled out by third parties in time.  Without a full understanding of the packages used and what is required in terms of processing, it could potentially cause a huge issue and remove access to your data.

Similarly, hardware is not automatically going to be compatible, whilst new machines are likely to have the processing power and memory to run Windows 11, it is highly recommended that each individual machine including printers, scanners, and copiers are audited to ensure they will continue to work as expected.  As Windows 10 is supported for a further 4-years, we can identify which machines will operate as normal and which ones may need to be updated over this period.  For example, if you have a laptop that is 3 years old but not compatible, it makes sense to wait until the end of its life before purchasing a new one, rather than simply upgrading the laptop now, when Windows 10 will still work.

What can happen if updated without support from MPR IT

Updating to Windows 11, without a full audit of your software and hardware, could potentially become costly.  Not only because you will find that some devices and software packages will not work immediately, but also because you may not be able to operate as normal and your employees may struggle to complete tasks.  This can affect your business in the long term, with orders not being processed in time and customers looking elsewhere, whilst the issue is fixed.

With a varying speed on the update to Windows 11, planning the rollout across your business is important to minimalise downtime during the update.  This will avoid all devices being updated at once and having no employees able to carry out any business tasks.

Planned update with support from MPR IT

Our team has the experience and knowledge to understand the requirements of devices and software packages, to identify what can and more importantly, cannot be updated to Windows 11.  Liaising with you, we can strategically plan the project to ensure minimum downtime for each device, user, department, and company as a whole.  The project can be planned to allow for any future upgrades of devices over the next 4 years, to ensure minimum outlay is required.  Historically, with the update to Windows 10, we had the experience of businesses updating to the new operating system without expert assistance, causing work to stop as devices and some software programs were incompatible.  This meant that in addition to new devices needing to be purchased and installed, the day-to-day business could not continue.  Not to mention the cost of calling in expert advice without an agreed SLA. 

MPR Testing Windows 11

MPR IT Solutions are currently carrying out internal testing of the new operating system and its compatibility with our own third-party software packages, such as antivirus, monitoring, CRM, and Accounts application.  This will ensure that when we make the right decision to upgrade all our own devices, we can continue to support our clients.

As part of this testing, we have identified that in terms of general use Windows 11 does have some different functionalities compared to Windows 10, which once used for a little while, the end-user can adjust quite easily.  Right-hand click menus on your mouse have changed and you are now shown icons as opposed to words for actions, such as copy and paste. Overall the general feel for the operating system is very simple to use.

We have also identified that the incorporated Microsoft Teams will only link to a personal account and not a business or educational account.  This is likely to cause initial confusion, as you will not be able to log in to your work Teams account, without some minor alterations made by one of our engineers in the setup.

Future expectations

Moving forward, it is expected that as with any operating system, Windows 11 will be regularly updated for security patches and functionality.  This is not unusual and will have minimum effect on the day-to-day running. 

Contact us for further information

To discuss arranging an audit of your network for compatibility to Windows 11, and an agreed project plan to update your systems please contact our Sales & Account Management Team on 0800 030 20 30 or via email sales@mpr-it.co.uk

Read more

Is my network vulnerable?

by Nicki Dowsett in Anti-virus software, Audit Reviews, Back up solutions, cybercrime, Data Loss Prevention, Disaster Planning, Disaster Recovery, General, Hardware, Helpdesk, Hosted phone, Industry News, IT Support, IT Systems, Microsoft, Microsoft 365, MPR IT Work, Office 2007, Office 365, Outlook 2007, Password Security, Ransomware, Remote working, Risk management, SaaS Protection, Security Policies, Windows 10, Windows 7, Windows Server 2012

At the end of every working day, you ensure your workplace is secure with windows and doors closed, an alarm set and CCTV in place. So why don’t businesses consider that protecting their IT network is just as important? Many businesses are of the opinion that it wont happen to them – when actually the statistics show it probably will.

  • Globally 30,000 websites are hacked daily
  • 64% of companies have experienced some form of cyber attack
  • 75 records are lost every second of the day
  • 94% of malware is spread through email
  • 24,000 apps are detected on the internet daily
  • 300,000 pieces of new malware are created daily
  • 70% businesses that experience large data loss will go out of business within 1 year.

According to Government statistics on cyber security breaches, approximately 54% of businesses are now seeking information and guidance on cyber security. That leaves 46% that are not taking this seriously.

Business Continuity Plans often only investigate if the building is inaccessible and as we have all experienced in the last 12 months this can be solved. BUT if your network is compromised, your staff cannot even do that. You will most likely be locked out of the entire network and in turn, need to consider these points:

  • No access to data
  • All records potentially lost
  • All data potentially sold on the dark net
  • Held to ransom running into hundreds of thousands of pounds
  • Potential law suits
  • Large fines for breach of compliance
  • Staff unable to work
  • Loss of revenue
  • Extremely unhappy customers
Do businesses survive data loss?

Vulnerabilities in your network such as out dated hardware and operating systems put your business at risk and recent reports show that it could cost your business upwards of £1miilion in ransom, fines, legal fees, loss of revenue and IT Support to get your business back up and running if your suffer a data loss or network attack. It is expected that 70% of businesses that experience a large data loss will go out of business within a year. If your network is vulnerable so is your business.

With the increase in threat from ransomware, phishing, DDOS and scams, the market for products in cyber security is wide and ranging. MPR IT Solutions invest time in researching the market and carrying out in-depth training to find the best products available, so you don’t have to.

Contact our team today to discuss your Network security and how we can support your business to reduce the risk – 0800 030 20 30.

Read more

Can I lose Data on Cloud Platforms?

by Nicki Dowsett in Anti-virus software, Audit Reviews, Back up solutions, cybercrime, Data Loss Prevention, Disaster Planning, Disaster Recovery, General, Helpdesk, Industry News, IT Support, IT Systems, Microsoft, Microsoft 365, Password Security, Ransomware, Remote working, Risk management, SaaS Protection, Security Policies, Software, Uncategorised, Windows 10, Windows 7, Windows Server 2012

By 2022 it is estimated that 70% of organisations will have suffered a business disruption due to unrecoverable data loss in a SaaS application.

More and more businesses are using SaaS (Software as a Service) such as Microsoft Office 365 or Google Workspace (formerly G Suite) it is often assumed that your data is backed up automatically and that these providers will hold all your data, BUT this is not the case. For example Microsoft state the following in their Service Level Agreement (SLA):

“Microsoft is not liable for data loss due to application outages, it is also not liable for data loss due to deprovisioned user accounts.
We recommend that you regularly backup your Content and Data that you store on the services or store using Third-Party Apps and Services.”

MPR IT Solutions invests time and resources to research the Technology market for all of our products and services to establish the best market offerings for our customers, so that you don’t need to.

Datto Saas Protection is a solution that will fit a large proportion of businesses using cloud platforms such as Microsoft Office 365 or Google Workspace (formerly G Suite).

70% of businesses that experience a large data loss will go out of business within a year. By implementing a back up solution today, you will minimise your risk.

Contact us on 0800 030 20 30 to discuss your options today.

Read more

Microsoft Support Ending

by Nicki Dowsett in General, Hardware, Helpdesk, Industry News, IT Systems, Microsoft, Office 2007, Office 365, Uncategorised, Windows 10, Windows 7

Microsoft will be ending support and updates for two of their platforms in 2020. If you are currently using either Office 2010 or Windows 7, it is important to consider your options now.

Microsoft have recently announced that support for Office 2010 will be ending on 13th October 2020. This means that from this date there will be no further extension of updates on this package.

Whilst Office 2010 will still continue to function it does mean that you will be at risk of potentially harmful and serious security risks. We recommend that you look to upgrading to Microsoft Office 365 as a replacement.

MPR IT Solutions are an official Microsoft Cloud Accelerate Partner and Small Business Specialist. This means we are trained in a number of Microsoft Competencies that directly relate to implementing, migrating and configuring your Office 365 solution. We have vast experience in migrating businesses over to Office 365 and ensure minimal disruption to your daily tasks.

Secondly support will be ending on 14 January 2020 for the operating system Windows 7. Available since 2009, there have been a number of updates since the launch, with the current recommended version Windows 10 now on the market. Please see our earlier blog explaining this.

If you are using Windows 7, either on a personal computer or at your business, now is the time to consider upgrading to Windows 10.  However, before you make the move, it is imperative that you consider any 3rd party software programme installed on your pc/laptop and hardware such as printers, scanners etc. as these may not be compatible.  You will also need to consider the hardware resources available, as Windows 10 is a powerful operating system and therefore requires a large amount of RAM installed.

Our team of experts can audit all of your software packages (e.g Sage) and hardware (e.g RAM, printers and scanners) to ensure these are compatible and where they may not be.  To upgrade without taking this into consideration, you may find that it becomes time consuming and more costly to rectify the issues.

For more information and to discuss your options to upgrade either of these Microsoft products please contact our team on 0800 030 20 30 or email sales@mpr-it.co.uk

Read more