Thirteen Hotels covering London with an average 99% occupancy rating, creates a lot of guests, each with their own high demand for solid and reliable internet connectivity. The Hotels all suffered from poor deployment, and none had any central management. No way to track guests or provide hotel services via their free wireless internet.
The issues were clearly laid out: “Make our hotels internet stable, fast and most importantly give us back something we can use.”
The chain were spending over £1 million per year in online booking fees with the likes of booking.com, Expedia, Trivago etc; How can we assist in reducing these costs?
Many of the hotels were not on the latest generation of high speed FTTC service and were stuck on the traditional ADSL 2 lines, this had to be improved where possible without the cost of a leased line.