As of 13th October 2020, Microsoft will be ending ongoing support for Office 2010.   Meaning from this date there will be no further updates on this package, including bug fixes, patches, or security updates. If you are currently using either Office 2010, it is important to consider your options now.  Whilst Office 2010 will continue to function it does mean that you will be at risk of potentially harmful and serious security risks.

We recommend that you look to upgrading to Microsoft Office 365 as a replacement.  Office 365 is a cloud-based platform that allows access to all applications including – Windows, Excel, Teams, Powerpoint, etc from anywhere with an internet connection.

MPR IT Solutions are an official Microsoft Cloud Accelerate Partner and Small Business Specialist. This means we are trained in Microsoft Competencies that directly relate to implementing, migrating, and configuring your Office 365 solution. We have vast experience in migrating businesses over to Office 365 and ensure minimal disruption to your daily tasks.

See our web page for details on Office 365.

For more information and to discuss your options to upgrade Office 2010 to Office 365 please contact our team on 0800 030 20 30 or email sales@mpr-it.co.uk


Often the simple answer is a helpdesk offering daily support to end-users in a fast and reliable manner.

When considering your business as a whole, IT Support is usually much more complex. Have you considered these areas?

  • Who looks after your phone system?
  • Who provides your internet connection and leased lines?
  • Where is your website domain registered and hosted?
  • Do you have malware and anti-virus software?
  • Is your office using a Wi-Fi network? Who maintains this?
  • Where do you purchase new hardware? Is it under warranty and how do you manage an upgrade program?
  • Are your servers on-site or are they cloud-based? How are these monitored and supported?

If I was to ask the question again “What does IT Support look like to you?” Would the answer be the same? The chances are that answer has changed.

By choosing MPR IT Solutions, you can be assured that your business will benefit from all-around comprehensive support in all information technology aspects. With a dedicated Account Manager, simple straightforward invoicing, and only one point of contact for any technical issues, MPR IT Solutions provides fast, effective, and reliable IT Support to businesses throughout London and the South East. Working in partnership with our clients we believe enhances our understanding of their business needs and we always look to find the best and most effective solution. Our core products and services include (but are not limited to);

  • Comprehensive IT Systems Support
  • Hosted/ VoIP Telephones
  • Website domain registration and hosting
  • Internet connections and Leased Lines
  • Wi-Fi Networks
  • Azure Server Support
  • Office 365 & Microsoft Teams
  • AEM Monitoring
  • Malware/Anti-virus software
  • Hardware purchasing and upgrade plans
  • Security Awareness Training (SATT)
  • Email Signature Management

Through the growth and continued development of MPR IT Solutions and increasing demands from clients, our sister company MPR Technical Services was born in 2019. A Technical Services Integrator, their highly experienced and qualified employees provide advice, design, and installation services in residential and commercial developments.

MPR Technical Services and MPR IT Solutions will work together for larger projects, as necessary. With a collaborative relationship, you can be assured of strong communication and an enhanced understanding of the work carried out and the ongoing support required.

Person sat at desk using computer with two monitors

Extended Services through MPR Technical Services:

  • Structured Cabling
  • Wireless Networks
  • Audio Visual and Digital IPTV Systems
  • Electronic Security
  • Office re-locations

For more information on the products and services from MPR IT Solutions contact our team today on 0800 030 20 30 or email sales@mpr-it.co.uk


Microsoft Teams was originally launched in March 2017 as a planned replacement to Skype for business. By March 2020, Microsoft Teams was used daily by 44 million people. One month later, much of the world was in lockdown and the number of daily users dramatically increased to over 75 million users.

The chances are that, as your team has been working across multiple locations, you have been using Microsoft Teams in your business. We don’t need to tell you that it is predominantly used for instant chat messaging, voice and video calls between employees and customers or suppliers.

MPR and Microsoft Teams

Since March 2020, with staff working remotely initially, and now with a limited staff level physically in the office and others still remote, Teams has been a vital tool in keeping everyone connected.

Daily morning and end-of-day meetings take place to check everyone is well and to discuss the activity taking place. Whilst some members were furloughed an end-of-week meeting was put in place to have a general catch up and keep in touch with everyone. In addition to regular group chat to ask questions and the occasional ‘Dad’ joke from team members.

As someone that has worked remotely for the last 6 years with MPR IT, I can honestly say that with the regular meetings and chat I feel more connected to the company and my colleagues in other departments. Previously, I would drop an email or quick call to someone when I needed something now, I see them all daily instead of 3 or 4 times a year when I would normally visit the office.

Click here for a Quick Start Guide to Microsoft Teams or to see the full range of training videos and resources see the Microsoft Teams website. In the meantime, here are a few features we have found to be helpful.

Video Calling Backgrounds

When making a video call to your clients or colleagues you may not want your background to be on display and be looking for a more professional image. Microsoft Teams offer a couple of options to overcome this problem

Blurred background – to avoid people in your video call seeing your homework space, or other people walking around the office you can blur out the background so that only you are on screen.

Virtual Background – a step up from the blurred background is to set up a virtual screen. If you are meeting with clients on video call or in a networking event, choosing a virtual background with your company logo can be more professional than you home or office background.

This can be activated in just a few simple steps:

  • Generally, you should find the option under your audio and video settings as you start or join a meeting
  • Click on settings
  • Check under options
  • Look for an option to blur your background or choose an image and click on it

Group videos and Conferencing

Teams Live Events – Microsoft Teams can host meetings from 1-10,000 participants depending on your subscription and your IT Infrastructure. With many networking events, conferences, or seminars moving to virtual events you can still easily reach your audience. Within a meeting, you can also create individual rooms for different speakers allowing people to move around within the event.

Live Captions – Adding live captions to your meeting can be beneficial for people with different levels of language understanding or for anyone with hearing difficulties. Simply click on the 3 dots in the middle of your screen and speak slowly and clearly into your microphone and the words will appear as subtitles on the screen.

Sharing screens and content -ability to share content or PowerPoint presentations with your audience. This is a feature that has been available on many video conferencing services for many years. Simply click on the share tray and choose the application you wish to share.

Recording and transcribing video meetings – Capture audio, video, and screen-sharing activity by recording your Team’s meetings. Automatic transcription allows you to playback meetings and search for important discussion items in the transcript.

Follow up – After your event or meeting, you can easily share your recording, files, and content and chat with attendees as well as being able to reschedule the next meeting. When all linked together it is easy to review previous notes and recording all in one place.

Collaborative Tool

Microsoft Teams is much more than a communication tool, it has many additional features making it an all-around collaborative tool. With many additional apps that can be incorporated to share and edit content, plan projects, connect with your CRM, social media channels, email platforms, and live chat on your website. Additional apps are easily accessed through the main Team’s page.

If you would like to discuss Office 365, SharePoint, or Microsoft Teams for your business in more detail please contact us on 0800 030 20 30