by Nicki Dowsett in Anti-virus software, Audit Reviews, Back up solutions, cybercrime, Data Loss Prevention, Disaster Planning, Disaster Recovery, General, Helpdesk, Industry News, IT Support, IT Systems, Microsoft, Microsoft 365, Password Security, Ransomware, Remote working, Risk management, SaaS Protection, Security Policies, Software, Uncategorised, Windows 10, Windows 7, Windows Server 2012
By 2022 it is estimated that 70% of organisations will have suffered a business disruption due to unrecoverable data loss in a SaaS application.
More and more businesses are using SaaS (Software as a Service) such as Microsoft Office 365 or Google Workspace (formerly G Suite) it is often assumed that your data is backed up automatically and that these providers will hold all your data, BUT this is not the case. For example Microsoft state the following in their Service Level Agreement (SLA):
“Microsoft is not liable for data loss due to application outages, it is also not liable for data loss due to deprovisioned user accounts.
We recommend that you regularly backup your Content and Data that you store on the services or store using Third-Party Apps and Services.”
MPR IT Solutions invests time and resources to research the Technology market for all of our products and services to establish the best market offerings for our customers, so that you don’t need to.
Datto Saas Protection is a solution that will fit a large proportion of businesses using cloud platforms such as Microsoft Office 365 or Google Workspace (formerly G Suite).
70% of businesses that experience a large data loss will go out of business within a year. By implementing a back up solution today, you will minimise your risk.
Contact us on 0800 030 20 30 to discuss your options today.Read more
Email security and cybercrime – Almost daily there is a story that covers this subject in the news, whether it’s a large global corporation or an elderly retired person. So many people are still unaware of the risks that can be faced with email security.
Here at MPR IT, we have sadly gained a considerable amount of experience in dealing with these threats. We would therefore like to remind our customers of some simple guidelines that you should ensure your staff follow for email security. These include recommendations from the Government Cyber Essentials Scheme. We also strongly advise if you or any employee is concerned they have an affected PC/Laptop – call us asap
- Email Attachments – Never open an email or attachment if you don’t know the sender. If you are not expecting an attachment from a known sender – call them and check they did send you something
- Check email addresses – criminals will set up accounts with very similar email addresses making it easy to trick you into thinking you know the sender email@example.com or firstname.lastname@example.org
- Malware Protection – do you have a robust malware in place? This will stop viruses and ransomware from getting through to your emails and employees
- Access Control – encourage your staff to choose passwords that would be hard to guess and not simply change the number on the end each time it needs to be Password or 123456 are not ever going to be good choices. Also ensure that admin passwords are only given out to members of staff that should have access to these.
- Firewalls – investing in a high end firewall can prevent hackers from gaining access to your systems and to make certain there are no leaks.
- Secure configuration – Is your system configured to ensure security for your organisation. Are all laptops, PC’s and phones password protected? Do files need to be password protected?
- Patch Management – the likes of Microsoft and other operating systems regularly release new updates to their software. Ensure you are fully up to date as these updates will often include patches to ensure your systems are more secure. As hackers become more clever the software providers work hard to identify areas to increase security.
We also recommend you view the following websites
- National Cybercrime Website
- Thames Valley Police – Little Book of Cyber Scams
- Thames Valley Police – Little Book of Big Scams
Whilst the majority of news stories cover ransomware and data being lost or damaged, we have known criminals to spend months watching systems, gathering information and general daily routines. Then with a simple email, that looks to have come from a sender you know they have managed to gain access to your bank accounts and emptied them before anyone has realised. Either way it is extremely costly to your business. Please ensure your staff are fully briefed on email security and the types of scams and crimes that can & have happened. If any doubt or you would like more information please contact us to discuss.
Cybercrime and you
The hot topic for the first half of 2016 has been all about cybercrime, hacking and ransomware. It seems that no company no matter the size is safe from attack. In this blog we will talk about some of the companies that have been attacked and how this can ultimately affect you. We will also talk about the steps you need to take to ensure your systems and network are secure.
Can you name a well-known organisation that has been attacked? Here are just a few that you will know and possibly use:
Talk Talk – 57,000 customer personal details accessed and 15,600 customer bank details taken. This caused uncertainty for many customers as to what had happened to their bank details and at what cost to them. This attack cost the company upwards of £35million in compensation and loss of customers. 4 people were subsequently arrested in connection to the attack.
Vtech – Over 5 million customers affected by this attack on children’s manufacturer. Accounts set up online to allow children to play games were hacked, leaving them vulnerable. Whilst it did not store any bank or credit card details, it did store personal contact information. The company were not even aware of the attack until contacted by a journalist. A 21 year old was arrested, he had carried out this attack from his home in Berkshire.
BBC News, The New York Times, MSN – One of the more recent occurrence. These news sites were unwitting victims to malicious adverts on their sites or malvertising. Tens of thousands of people were exposed to these adverts, which could deliver malware to your device, encrypting your files. This was a large attack on well-known news outlets and if they had been successful could have been devastating for millions of people, however all ads were removed quickly.
Ashley Madison – The chances are you don’t know the company by name, but will have heard this story. The company are an on-line site encouraging extra-marital affairs. The site was hacked and user details stolen. The information was then leaked on-line causing many spouses to be very unhappy. We can all guess how that ended up for many people.
FBI – Slightly concerning that the Federal Government of America are also at risk. The same hackers also accessed the CIA director’s personal email. Having accessed the FBI Portal the hackers were then able to view records on arrested suspects. These details were then leaked on-line.
Donald Trump – Now no matter your view on the Presidential candidate for the US, it is surprising that even businesses owned by one of the most successful businessman at are risk. Malware was put into the Trump Systems and stole credit card details from hotels across the US. It is not known how many people were affected by this, but expected to be in the thousands. The hacktivists Anonymous have also recently announced they are declaring war on Trump.
Now for some of the lesser known companies, some of which are in our own region, just to show you that it is not just the large companies in the world that can be vulnerable. Do not have a false sense of security that this cannot happen to you. Sadly everyone is at risk.
Solar UK – Based in Battle, East Sussex, this small business of just 11 people were hacked by the current largest terrorist organisation, ISIS. The company website was vulnerable to attack and unbeknown to them, the website had been taken off line. Anyone searching for them, would be horrified to see CCA or the Caliphate Cyber Army videos. This hack was apparently in revenge for a drone strike in Syria. It is believed that the company was targeted by a search Robot trawling through the internet to find unsecure websites.
Chatham Town FC – In January of 2015, this small part time football club had its page hacked and in place of the usual content an image was put up supporting the perpetrators of the Charlie Hebdo attack in Paris. Luckily all the content of the Football website was backed up and was back up and running after a couple of days with no data lost.
The list seems to go on and on of varying different business types that are vulnerable, we highly recommend that you review all your network and personal security. The Government Cyber Essentials scheme backed by the FSB is key to help win any government contracts and is good practices for all businesses. It is no longer something that businesses should think it would be nice to have in place, it is essential. The risks are extremely high, not just for your customer’s details, but also your business as a whole. If you are unfortunate enough to be attacked, it will be costly both in monetary value for custom, but also in getting it fixed and downtime for your staff.
These are the 5 key points on the Government Cyber Essentials scheme
Malware Protection – do you have a robust malware in place? This will stop viruses and ransomware from getting through to your emails and employees.
Access Control – encourage your staff to choose passwords that would be hard to guess and not simply change the number on the end each time it needs to be updated. Password or 123456 are not ever going to be good choices. Also ensure that admin passwords are only given out to members of staff that should have access to these.
Firewalls – investing in a high end firewall can prevent hackers from gaining access to your systems and to make certain there are no leaks.
Secure configuration – Is your system configured to ensure security for your organisation. Are all laptops, PC’s and phones password protected? Do files need to be password protected?
Patch Management – the likes of Microsoft and other operating systems regularly release new updates to their software. Ensure you are fully up to date as these updates will often include patches to ensure your systems are more secure. As hackers become more clever the software providers work hard to identify areas to increase security.
We also recommend you view the national cybercrime website or if you have any concerns about any of the issues raised in this blog – please contact MPR IT to discuss the current state of your network and if there is anything else we can help you with to improve security.Read more