MPR IT Solutions At A Glance – What We Do
Our team of experienced professionals specialises in providing end-to-end IT Support and Technical Solutions that cater to your specific business needs. IT Support, IT Managed Services, Network Infrastructure Design through to Cloud Computing, Cybersecurity, Data backup and Recovery, we have you covered.
Managed IT Services
IT isn’t just fixing things when they go wrong – it’s giving your business what it needs to be efficient, reliable, safe and up to the job.
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Cloud Services
Through the use of cloud services, your business software requirements can easily be accessed from anywhere.
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Microsoft Team Voice Specialists
Utilise the power of Microsoft Teams for your telecommunication with MPRs trusted experts
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Cyber / Data Security
Its not a case of IF but WHEN your network can be attacked – giving your business the solutions to minimise risk.
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Technical Services
Technical advice, design and installation services for high end residential and commercial developments.
Find Out MoreExpert IT Support Solutions for Modern Businesses
Based in Ashford, Kent, MPR IT Solutions provides comprehensive IT support services to help you achieve your business objectives.
Your Partner in Digital Transformation!
1059+
Monthly Support Requests
The amount of requests received by our helpdesk in the past month
97%
Support Requests Resolved in under 1 hour
97% of our requests are resolved and closed within one hour of support being requested – we are very proud of this statistic.
5
Out of 5 – Survey Feedback
MPR IT Solutions gathers feedback on every call received by our helpdesk. This helps us maintain our excellent customer service.
2500 +
Supported End Users
The number of end users currently benefitting from the support of MPR IT Solutions.
Introduction to MPR IT Solutions – Kent Premier IT Support Partner
Welcome to MPR IT Solutions, Kent Premier IT Support Partner where we provide expert IT support solutions for the modern business. In today’s fast-paced business world, having a reliable, efficient and best in class IT infrastructure is crucial for success. With over two decades of experience in the industry, we have the expertise, technology and people skills to provide customised fully managed IT solutions to meet the unique needs of your company.
At MPR IT Solutions, we understand that every business is different, which is why we offer a range of IT services tailored to meet the specific requirements of our clients – YOU!. Our team of highly skilled and experienced professionals is committed to delivering top-quality best in class IT support, including network monitoring and management, cloud services, data backup and recovery, cybersecurity, and more. We pride ourselves on providing innovative solutions and exceptional customer service to ensure that your business runs smoothly and efficiently. With MPR IT Solutions, you can rest assured that your IT infrastructure is in safe hands.
MPR over our time in business have been nominated for and won many awards for our commitment to our profession, team and clients.
This year, we are very proud to share where selected as finalists for the Kent Invicta Chamber Awards for Innovative Business of the year 2023.
Managed IT Support
Having reliable IT support can bring numerous benefits to your business. One of the most significant benefits is improved productivity. With efficient IT systems in place, your employees can work more effectively and accomplish tasks faster, meaning increased productivity and profitability for your business. IT support also allows you to stay up-to-date with the latest technology trends, enabling you to remain competitive in today’s fast-paced business environment.
Managed IT Services
We also offer managed IT services to provide ongoing maintenance and proactive monitoring for your IT systems. Our team of experienced technicians will work with you to develop a comprehensive IT strategy that aligns with your business objectives and budget. With our managed IT services, you can enjoy peace of mind knowing that your systems are always running smoothly and securely.
Cloud Services
Our cloud services help your business take advantage of the latest technology trends. Our cloud solutions provide scalable and flexible IT infrastructure that can accommodate the changing needs of your business. Whether you need to store and access data, host your applications, or improve collaboration and communication, we have the right cloud solutions for you.
Technical Services
In addition to managed IT support and services, we also offer a range of technical services to meet your specific IT needs, through our sister company MPR Technical Services. We understand that every business has unique IT requirements, so we work closely with you to develop customised solutions that address your specific challenges and goals.
Contact us todayWhy Choose MPR IT Solutions?
At MPR IT Solutions, we believe that prevention is better than cure. That’s why we have a proactive approach to IT support, ensuring that your systems are always monitored and maintained to prevent any potential issues. Our round-the-clock monitoring and support ensure that you have access to our experts whenever you need it.
We are a leading IT service provider offering a comprehensive range of technology solutions to businesses of all sizes. Our team of experts is dedicated to delivering reliable, cost-effective, and innovative IT solutions that help organisations stay ahead of the competition with remote and onsite support available
If you require assistance from our IT support team, we are here to help you. Our team is available to ensure that your business runs smoothly and without interruptions. You can contact us through various channels such as phone, email, or live chat.
To reach out to our IT support team, simply visit our Contact Us page, where you will find all the necessary information. Alternatively, you can call our freephone number, send us an email, or chat with us on our website.
Our team is committed to providing you with the best possible IT support experience. We strive to resolve your issues promptly and efficiently, ensuring that your business operations continue without any hindrance.
Thank you for choosing MPR IT Solutions – your trusted partner for all your technology needs.
Contact us todayOur Expertise & Knowledge
MPR IT Solutions is dedicated to providing the highest level of expertise in all areas of IT support. Our team of professionals has extensive experience in managing complex IT systems and ensuring their smooth operation. We continuously invest in the latest technology and training to stay at the forefront of the industry and provide our clients with cutting-edge solutions.
We understand the importance of data security for modern businesses, which is why we offer robust cybersecurity solutions to protect your valuable data from cyber threats. Our team is trained in the latest security protocols and can provide you with a comprehensive security plan to safeguard your data against any potential breaches. At MPR IT Solutions, we are committed to providing tailored IT solutions that improve your business operations and help you achieve your goals. Contact us today to learn more about how we can help your business thrive.
Why IT Support is Crucial for Modern Businesses
IT support is a crucial component of any modern business. From managing your network and ensuring data security to providing technical support and troubleshooting, having reliable IT support is essential for the smooth operation of your business. At MPR IT Solutions, we understand the importance of having a robust and efficient IT infrastructure, which is why we offer a comprehensive range of IT services to meet the unique needs of your business.
Our expert team of professionals is committed to providing top-quality IT support and solutions to ensure that your business runs smoothly and efficiently. We work closely with you to assess your IT requirements and develop customised solutions that align with your business goals. Whether you need network monitoring and management, cloud services, data backup and recovery, or cybersecurity solutions, we have the expertise and technology to deliver the results you need.
At MPR IT Solutions, we believe that exceptional customer service is just as important as technical expertise. We pride ourselves on providing personalised attention and fast, reliable support to ensure that your IT systems are always up and running. With MPR IT Solutions, you can rest assured that your IT infrastructure is in safe hands, allowing you to focus on growing your business and achieving your objectives.
Contact us todayMPR IT Solutions Location & Areas We Cover
MPR IT Solutions is based in Ashford, Kent, but we offer our expert IT support services to businesses across London and the South East. With easy access to the motorway network and high speed train routes, we can easily support all areas including, but not limited to:
- Kent
- East Sussex
- West Sussex
- Essex
- London
- Home Counties
Whether your business is SME, a growing medium-sized business, or a large corporation, we have the expertise to help you with your IT needs.
Our team of experienced professionals is always available to provide you with the support and advice you need to keep your business running smoothly. We pride ourselves on our exceptional customer service and our ability to deliver the right solution for your specific needs.
With MPR IT Solutions, you can rest assured that you are in good hands. Our team of experts will work closely with you to understand your business needs and provide you with tailored IT solutions that meet your requirements and budget.
Contact us todayWhat our clients say about MPR IT support
We have used the team at MPR for the last 4 years to provide us with IT support. Due to our personal requirements, we do not need to use their monthly retained services, but the pleasing thing about the relationship and service we receive from MPR is that we feel just as valued as any customer they have. The team always does their best to offer sound advice and good value when we are buying hardware. The support team is knowledgeable and friendly and generally diffuses any challenges we have in a timely fashion. We have enjoyed the support of MPR so far and look forward to working with them further as we grow.
MPR has been servicing our IT for a few years now and advise us on future planning with regards to systems and secure data storage. When we have an IT issue, they are very responsive and generally have any basic issues sorted out within the hour, customer service is great and face-to-face engineer experience is always a pleasure. I would highly recommend MPR-IT to anyone I know. Kind regards
MPR are always there at the end of a phone or email to support us in any way we need, be it IT purchasing, faults, or software. We know that we have a partner that we can trust to ‘get the job done’. MPR have supported us recently with a fast switch to remote working, migrating our office-based staff to being fully operational from home. Without MPR’s support, our Covid journey would have been very different indeed!
As a small business, transitioning to outsourcing IT is a big step, and not without challenges when technology moves quickly, and you don’t know what you don’t know. MPR not only supports and educates us, but they have also worked with us on moving and networking a whole factory as well as planning our IT roadmap for the next few years. They provide peace of mind and their account management is second to none.
Since partnering with MPR IT Solutions it has become very clear it was the right decision. Our account manager is always available on the phone or by email when we need him. The MPR support team are attentive and deal with every ticket, issue and project quickly and efficiently which enables us to concentrate on what we do best. I would not hesitate to recommend MPR IT Solutions to any business looking for an IT support company that goes above and beyond for its customers.
I would like to say both Mitch and Alex are a credit to your company and have both done some great work for SICO. Alex is a pleasure to welcome on to site and whilst a very good engineer he is a really nice guy and has a great attitude. Mitch has done a great job for us in bringing the service engineer project forward 4 weeks when the server we were using died.
Mercury Design Limited moved from Milton Keynes to Ashford in 2015 and so we started to look for a local provider. We met David Keohane of MPR-IT and it became immediately apparent that he had a great appreciation of our business and IT needs. The service we have received has been first class; David and the MPR staff, interested, concerned, and highly efficient, rarely making us feel as ‘just another client’. It has been very personal service and we would not hesitate to recommend them to any person or company. They will not disappoint.
Contact us Today
Get in touch with us today to schedule a consultation and find out how MPR IT Solutions can help your business thrive in today’s fast-paced digital world. We can help your business stay ahead in the digital landscape.
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