about us

Delivering No-Nonsense, Jargon-Free IT Support Since 2008

Since our inception in 2008, we’ve been providing end-to-end IT solutions to businesses in the South East. Our focus on exceptional customer service and cutting-edge technology has allowed us to become a trusted partner for businesses looking to improve their operations and achieve their goals.

Our founders, Alex Mendes, Richard Procter, and Andy Ransley, had the vision to create a business that put customer service first. They believed that businesses should not have to compromise on quality for cost. This vision has been the cornerstone of our success for the past 15 years.

Why we’re different

What We Offer

Our success and reputation has been built upon giving honest impartial advice and consultation, excellent customer service, bringing value for money and showing a good return on investment.

  • A more personal service
  • Jargon-free explanations
  • Agreed and kept to timescales
  • In-house provision of services (no outsourcing / sub-contracting)
  • Completion of whole project (everything under the MPR IT roof)
  • More cost-effective solutions
  • More tailored and future-looking, to help meet business objectives
  • High level consultation to understand the business and what’s needed
  • Value for money
  • Return on investment
  • The right solution at the right time
See our services

Our Clients

Here is a small sample of the clients MPR IT works with

SICO Europe Logo
The Lalit Logo
Euro Tunnel
Shepherd Neame

Meet The Management Team

Alex Mendes Technical Services Director
Richard Procter Technical Support Director
Andy Ransley Commercial Director
Anita Boakes Accounts and Finance Manager
David Thompson Project Manager – Technical Services
Graham Marcroft Head of Service Delivery
Nicki Dowsett Marketing Manager

Our History

MPR IT was born following the vision of three Kent based IT experts and engineers: Alex Mendes, Richard Procter and Andy Ransley.

Mid 2022

Certified and accreditted for ISO 27001:2017, Cyber Essentials and Cyber Essentials Plus

Early 2022

Pleased to be able to offer extended support hours where required. (subject to contract)

Mid 2019

Moved to Fraser House after having outgrown existing office. This larger premises would facilitate the existing team, but also allow for future growth.

Early 2019

MPR Technical Services was developed, following increasing demands for larger projects in a wide range of new and refurbishment builds.


Celebrated 10 years in business, and employing 20 people. This was a great achievement for Alex, Andy and Richard and the business as a whole.


We moved to Wotton Road to accommodate growing team, now employing 12 members of staff.


Awarded the South UK Regional Chamber Of Commerce Excellence in business award for Commitment to People


Alex, Richard and Andy started MPR IT, in a garden office with a vision to improve how IT support is delivered. Later in 2008, we moved to our first office at The Glenmore Centre.

MPR IT Downloads

Useful downloads and guides

  • MPR IT Solutions User Support Guide – How to contact the MPR IT Helpdesk
  • MPR IT GDPR Privacy Notice To Our Clients
  • MPR IT Solutions Terms of Website Usage
  • MPR IT Solutions Website Privacy Policy
  • MPR IT Solutions Acceptable Usage Policy of the MPR IT Website
  • MPR IT Solutions Website Cookie Policy
  • MPR IT Solutions Equal Opportunities Policy
  • MPR IT Solutions Quality Services Policy
  • MPR IT Solutions Anti-Bribery Policy
  • MPR IT Solutions Health & Safety Policy
  • MPR IT Solutions Slavery & Human Trafficking Policy
  • MPR IT Solutions Criminal Finances Policy
  • MPR IT Solutions Environmental Policy

All our service updates

System Status

  • Email Filtering No Known Issues
  • Office 365 No Known Issues
  • Web Hosting No Known Issues
  • Webroot No Known Issues
  • Hosted Wireless No Known Issues
  • Site Monitoring No Known Issues
  • Internet Connections No Known Issues