MPR IT Solutions At A Glance – What We Do

Our team of experienced professionals specialises in providing end-to-end IT Support and Technical Solutions that cater to your specific business needs. IT Support, IT Managed Services, Network Infrastructure Design through to Cloud Computing, Cybersecurity, Data backup and Recovery, we have you covered.

Managed IT Support

Managed IT Support

We’ll keep your IT up and running to keep your operations going.

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Managed IT Services

Managed IT Services

IT isn’t just fixing things when they go wrong – it’s giving your business what it needs to be efficient, reliable, safe and up to the job.

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Cloud Services

Cloud Services

Through the use of cloud services, your business software requirements can easily be accessed from anywhere.

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Voip

Microsoft Team Voice Specialists

Utilise the power of Microsoft Teams for your telecommunication with MPRs trusted experts

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Cyber Security Services

Cyber / Data Security

Its not a case of IF but WHEN your network can be attacked – giving your business the solutions to minimise risk.

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Technical Services

Technical Services

Technical advice, design and installation services for high end residential and commercial developments.

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Expert IT Support Solutions for Modern Businesses

Based in Ashford, Kent, MPR IT Solutions provides comprehensive IT support services to help you achieve your business objectives.

Your Partner in Digital Transformation!

What can we do for your business?

1059+

Monthly Support Requests

The amount of requests received by our helpdesk in the past month

97%

Support Requests Resolved in under 1 hour

97% of our requests are resolved and closed within one hour of support being requested – we are very proud of this statistic.

5

Out of 5 – Survey Feedback

MPR IT Solutions gathers feedback on every call received by our helpdesk. This helps us maintain our excellent customer service.

2500 +

Supported End Users

The number of end users currently benefitting from the support of MPR IT Solutions.

Kent’s Premier IT Support Partner

Welcome to MPR IT Solutions, Kent’s Premier IT Support Partner where we provide expert IT support solutions for the modern business. In today’s fast-paced business world, having a reliable, efficient and best in class IT infrastructure is crucial for success. With over two decades of experience in the industry, we have the expertise, technology and people skills to provide customised fully managed IT solutions to meet the unique needs of your company.

At MPR IT Solutions, we understand that every business is different, which is why we offer a range of IT services tailored to meet the specific requirements of our clients – YOU! Our team of highly skilled and experienced professionals is committed to delivering top-quality best in class IT support, including network monitoring and management, cloud services, data backup and recovery, cybersecurity, and more. We pride ourselves on providing innovative solutions and exceptional customer service to ensure that your business runs smoothly and efficiently. With MPR IT Solutions, you can rest assured that your IT infrastructure is in safe hands.

MPR, over our time in business have been nominated for and won many awards for our commitment to our profession, team and clients.
This year, we are very proud to share we were selected as finalists for the Kent Invicta Chamber Awards for Innovative Business of the year 2023.

PHOTO CREDIT: MPR IT have proudly been working as a key IT partner to Fortnum and Mason for over 10 years

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KICC finalist logo
HP
APC
Cisco
Lenovo
Ruckus
Microsoft Silver Partner
Cyber Essentials Logo
ISO 27001 Logo
Cyber Essentials Plus logo

Read More About Managed IT Support

Having reliable IT support can bring numerous benefits to your business. One of the most significant benefits is improved productivity. With efficient IT systems in place, your employees can work more effectively and accomplish tasks faster, meaning increased productivity and profitability for your business. IT support also allows you to stay up-to-date with the latest technology trends, enabling you to remain competitive in today’s fast-paced business environment.

Read More About Managed IT Services

We also offer managed IT services to provide ongoing maintenance and proactive monitoring for your IT systems. Our team of experienced technicians will work with you to develop a comprehensive IT strategy that aligns with your business objectives and budget. With our managed IT services, you can enjoy peace of mind knowing that your systems are always running smoothly and securely.

Read More About Cloud Services

Our cloud services help your business take advantage of the latest technology trends. Our cloud solutions provide scalable and flexible IT infrastructure that can accommodate the changing needs of your business. Whether you need to store and access data, host your applications, or improve collaboration and communication, we have the right cloud solutions for you.

Read More About Technical Services

In addition to managed IT support and services, we also offer a range of technical services to meet your specific IT needs, through our sister company MPR Technical Services. We understand that every business has unique IT requirements, so we work closely with you to develop customised solutions that address your specific challenges and goals.

PHOTO CREDIT: The Lait Hotel London, MPR have been working with the Lalit since the Hotels design and remain the longest standing partner of the UK hotel to this day

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Why Choose MPR IT Solutions?

At MPR IT Solutions, we believe that prevention is better than cure. That’s why we have a proactive approach to IT support, ensuring that your systems are always monitored and maintained to prevent any potential issues. Our round-the-clock monitoring and support ensure that you have access to our experts whenever you need it.

We are a leading IT service provider offering a comprehensive range of technology solutions to businesses of all sizes. Our team of experts is dedicated to delivering reliable, cost-effective, and innovative IT solutions that help organisations stay ahead of the competition with remote and onsite support available

To reach out to our IT support team, simply visit our Contact Us page, where you will find all the necessary information. Alternatively, you can call our freephone number, send us an email, or chat with us on our website.

PHOTO CREDIT: MPR IT have recently finished a 30 Screen IPTV System for our long standing customer KU Bar in central London

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Our Expertise & Knowledge – Best in Class IT Support and Services

MPR IT Solutions is dedicated to providing the highest level of expertise in all areas of IT support. Our team of professionals has extensive experience in managing complex IT systems and ensuring their smooth operation. We continuously invest in the latest technology and training to stay at the forefront of the industry and provide our clients with cutting-edge solutions.

We understand the importance of data security for modern businesses, which is why we offer robust cybersecurity solutions to protect your valuable data from cyber threats. Our team is trained in the latest security protocols and can provide you with a comprehensive security plan to safeguard your data against any potential breaches. 

At MPR IT Solutions, we believe that exceptional customer service is just as important as technical expertise. We pride ourselves on providing personalised attention and fast, reliable support to ensure that your IT systems are always up and running. With MPR IT Solutions, you can rest assured that your IT infrastructure is in safe hands, allowing you to focus on growing your business and achieving your objectives.

PHOTO CREDIT: MPR IT have designed, Installed and continue to support the Brewery’s industrial network at Shepherd Neame

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Our Location & Areas We Cover

MPR IT Solutions is based in Ashford, Kent, but we offer our expert IT support services to businesses across London and the South East. With easy access to the motorway network and high speed train routes, we can easily support all areas including, but not limited to:

  • Kent
  • East Sussex
  • West Sussex
  • Essex
  • London
  • Home Counties

Whether your business is SME, a growing medium-sized business, or a large corporation, we have the expertise to help you with your IT needs.

Our team of experienced professionals is always available to provide you with the support and advice you need to keep your business running smoothly. We pride ourselves on our exceptional customer service and our ability to deliver the right solution for your specific needs.

With MPR IT Solutions, you can rest assured that you are in good hands. Our team of experts will work closely with you to understand your business needs and provide you with tailored IT solutions that meet your requirements and budget.

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What Our Clients Say About MPR!

Taryn was very helpful, she was polite, courteous, listened and understood my issue and knowledgeable in addition to professional
Kevin Hart Structural & Weld Testing Services Ltd
Pleased that the team were able to respond immediately following my call to get us online connected to servers so our working week could start properly!
Helen Douglas Hole Park
The whole team are very polite and helpful.
Odette Butler TMS Protection Ltd
First time I have had to use MPR IT support and pleased to report my technical issue was dealt with very quickly.
Joe Beardsley J Perigoe & Son
It was a great experience. I had an issue which required tech knowledge, and he had that knowledge and fixed it relatively quickly. It was fun to watch a computer literate person clicking around on my pc. Was super helpful!
Kerry-Ann Hunt Canterbury Archaeological Trust
We like smooth experience as it usually happens with you, that is we send our request by email telling the reason for contacting you, you reply with a ticket and attendance happens, then you notify us. That’s perfect this way! Many thanks!
Catherine Godard Celeris Partners
Your team are always very polite great people
Dave Hamilton Sico Europe Ltd
SICO Europe Logo
The Lalit Logo
Euro Tunnel
Shepherd Neame

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Get in touch with us today to schedule a consultation and find out how MPR IT Solutions can help your business thrive in today’s fast-paced digital world.  We can help your business stay ahead in the digital landscape.

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