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about us

Delivering No-Nonsense, Jargon-Free IT Support Since 2008

Since our inception in 2008, MPR IT Solutions has been dedicated to providing comprehensive IT solutions, including managed IT support, to businesses in the South East. With a strong emphasis on exceptional customer service and the latest technology, we have established ourselves as a trusted partner for businesses seeking to enhance their operations and achieve their goals.

Our founders, Alex Mendes, Richard Procter, and Andy Ransley, envisioned a company that prioritises customer satisfaction and delivers high-quality solutions at affordable prices. This vision has been the driving force behind our success for the past 16 years, and we continue to strive for excellence in meeting the unique IT needs of businesses in the region.

Why we’re different

What We Offer

Our success and reputation at MPR IT Solutions have been built upon a strong foundation of giving honest, impartial advice and consultation to our clients. We believe in providing excellent customer service, ensuring that our clients receive the support and assistance they need at every step of their IT journey. We are committed to bringing value for money to our clients by offering cost-effective solutions that align with their specific business needs. Furthermore, we pride ourselves on delivering a good return on investment, helping our clients maximise the benefits of their IT investments and achieve their business goals. With our unwavering dedication to these principles, we have earned the trust and loyalty of businesses throughout the South East.

  • A more personal service
  • Jargon-free explanations
  • Agreed and kept to timescales
  • In-house provision of services (no outsourcing / sub-contracting)
  • Completion of whole project (everything under the MPR IT roof)
  • More cost-effective solutions
  • More tailored and future-looking, to help meet business objectives
  • High level consultation to understand the business and what’s needed
  • Value for money
  • Return on investment
  • The right solution at the right time

At MPR IT Solutions, we offer a comprehensive range of services to meet all your IT needs. Our services include:

  • Expert troubleshooting and support
  • Helpdesk technicians for IT-related queries and concerns
  • Network solutions for seamless connectivity and efficient data transfer
  • Cybersecurity measures to protect your valuable data and systems
  • Hosted and On-site Servers for smooth operation and reliability of your IT infrastructure

With our commitment to excellence, we strive to be the trusted IT support provider for businesses in Kent and South East England, delivering tailored solutions to meet your specific requirements.

Our Clients

Here is a small sample of the clients MPR IT works with

The Lalit Logo
Euro Tunnel
Shepherd Neame

Meet The Management Team

Alex Mendes Technical Director
Richard Procter Technical Director
Andy Ransley Commercial Director
Aaron Moore Sales Manager
David Thompson Project Manager – Technical Services
Graham Marcroft Head of Service Delivery
Nicki Dowsett Marketing Manager
Anita Boakes Accounts and Finance Manager

Our History

MPR IT was born following the vision of three Kent based IT experts and engineers: Alex Mendes, Richard Procter and Andy Ransley.

December 2024

Successfully completed ISO27001:2022 Audit and Certification

Mid 2022

Certified and accreditted for ISO 27001:2017, Cyber Essentials and Cyber Essentials Plus

Early 2022

Pleased to be able to offer extended support hours where required. (subject to contract)

Mid 2019

Moved to Fraser House after having outgrown existing office. This larger premises would facilitate the existing team, but also allow for future growth.

Early 2019

MPR Technical Services was developed, following increasing demands for larger projects in a wide range of new and refurbishment builds.

2018

Celebrated 10 years in business, and employing 20 people. This was a great achievement for Alex, Andy and Richard and the business as a whole.

2014

We moved to Wotton Road to accommodate growing team, now employing 12 members of staff.

2012

Awarded the South UK Regional Chamber Of Commerce Excellence in business award for Commitment to People

2008

Alex, Richard and Andy started MPR IT, in a garden office with a vision to improve how IT support is delivered. Later in 2008, we moved to our first office at The Glenmore Centre.

MPR IT Downloads

Useful downloads and guides

  • MPR IT Solutions User Support Guide – How to contact the MPR IT Helpdesk
  • MPR IT GDPR Privacy Notice To Our Clients
  • MPR IT Solutions Terms of Website Usage
  • MPR IT Solutions Website Privacy Policy
  • MPR IT Solutions Acceptable Usage Policy of the MPR IT Website
  • MPR IT Solutions Website Cookie Policy
  • MPR IT Solutions Equal Opportunities Policy
  • MPR IT Solutions Quality Services Policy
  • MPR IT Solutions Anti-Bribery Policy
  • MPR IT Solutions Health & Safety Policy
  • MPR IT Solutions Slavery & Human Trafficking Policy
  • MPR IT Solutions Criminal Finances Policy
  • MPR IT Solutions Environmental Policy

All our service updates

System Status

  • Email Filtering No Known Issues
  • Office 365 No Known Issues
  • Web Hosting No Known Issues
  • Webroot No Known Issues
  • Hosted Wireless No Known Issues
  • Site Monitoring No Known Issues
  • Internet Connections No Known Issues