Background

Safehold Ltd is a new and exciting brand  based in Kent, making waves in the height safety and lifting equipment industry. Founded by industry leaders with their own unique and complementary skill sets, Safehold Ltd is dedicated to providing top-notch solutions in the realm of safety and efficiency. With a focus on quality craftsmanship and innovative designs, Safehold Ltd is committed to delivering superior products that meet the specific needs of businesses in Kent and beyond. As a trusted name in the industry, Safehold Ltd aims to enhance efficiency and ensure the well-being of personnel in various sectors.

Problem:

Safehold Ltd recently relocated to a new office and required a comprehensive fit-out of the premises. To ensure a smooth and efficient process, they enlisted the services of MPR IT Solutions and its sister company, MPR Technical Services. By leveraging the expertise of both companies, Safehold benefited from seamless communication and coordination across all necessary elements of the project.

After the successful implementation of the network infrastructure by the MPR Technical Services team, it was now the responsibility of MPR IT Solutions to address the main issue at hand – the existing internet connectivity.

Solution:

After conducting extensive research and carefully reviewing the various internet providers in Kent, MPR IT Solutions diligently assessed the specific requirements of Safehold Ltd’s new office location. Taking into account factors such as reliability, speed, and scalability, MPR IT Solutions determined that the optimal choice for their unique needs would be the Vodafone internet connection with a lightning-fast speed of 1000/115 FTTP (Fibre to the Premises). This premium installation ensures a seamless and efficient internet experience, empowering Safehold Ltd to enhance their productivity and meet their business demands with ease.

After conducting extensive research and carefully reviewing the various internet providers in Kent, MPR IT Solutions diligently assessed the specific requirements of Safehold Ltd’s new office location. Taking into account factors such as reliability, speed, and scalability, MPR IT Solutions determined that the optimal choice for their unique needs would be a dedicated leased line internet connection provided by Vodafone. This leased line connection offers a high-speed download of 1000 megabits per second and an upload speed of 115 megabits per second, ensuring fast and efficient data transfer. With this robust and reliable connection, Safehold Ltd can access online resources, collaborate with team members, and carry out business operations smoothly and effectively. This dedicated leased line provides superior performance compared to traditional business broadband, offering increased bandwidth and stability to meet the demands of Safehold Ltd’s growing business.

Results:

As a result of implementing the dedicated FTTP connection provided by Vodafone, Safehold Ltd has experienced several significant results:

1. Enhanced Productivity: The high-speed download and upload speeds of the FTTP have significantly improved Safehold Ltd’s ability to transmit and receive data quickly and efficiently. This has led to increased productivity within the organisation, allowing employees to access online resources, collaborate with team members, and carry out daily business operations without interruptions or delays.
2. Improved Network Performance: The dedicated FTTP connection offers superior performance compared to traditional business broadband. With increased bandwidth and stability, Safehold Ltd has experienced a more reliable network connection, reducing the chances of downtime and maintaining smooth operations. This has resulted in improved efficiency and minimised disruption to the business.
3. Seamless Communication: The reliable and fast internet connection provided by the dedicated FTTP has facilitated seamless communication both internally and externally. Safehold Ltd’s employees can easily connect with clients, partners, and remote team members, enabling efficient collaboration and ensuring effective communication throughout the organisation.
4. Tailored Solutions: Through careful assessment of the specific requirements of Safehold Ltd’s new office location, MPR IT Solutions selected the optimal internet provider and connectivity solution. This tailored approach ensures that Safehold Ltd’s unique business needs are met, further enhancing efficiency and productivity.

In terms of Kent providers, MPR IT Solutions conducted extensive research and evaluation of various internet providers in the region. After careful assessment of factors such as reliability, speed, and scalability, they determined that Vodafone’s dedicated leased line connection best suited Safehold Ltd’s requirements. This demonstrates MPR IT Solutions’ commitment to finding tailored solutions for their clients and ensuring that the chosen provider meets the specific needs of businesses in Kent.

Contact MPR for Your FTTP Internet Connection Needs

If you need a reliable and high-performance FTTP internet connections in Kent, look no further than MPR IT Solutions. With their extensive research, attention to detail, and commitment to finding tailored solutions, MPR IT Solutions is the go-to provider for businesses in Kent and South East England. Their team of experts will assess your specific requirements and recommend the optimal connectivity solution to enhance efficiency and productivity. Don’t hesitate to contact MPR IT Solutions today to discuss your internet connection needs and take your business to the next level.

 

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Background:

Gravesend Grammar is a reputable educational institution located in Kent, South East England. It prides itself on providing a high-quality education to its students. As a forward-thinking school, they have their IT manager to handle their day-to-day technology needs. However, larger projects and complex IT solutions, sometimes require the expertise and support of external professionals, such as MPR IT Solutions. This partnership allows Gravesend Grammar to leverage additional expert skills, ensuring successful outcomes for their IT projects.

Problem:

During the summer break, the IT Manager at Gravesend Grammar School embarked on a crucial project to upgrade the servers from Windows 2012 to Windows 2016. This upgrade was necessary to ensure the school’s IT infrastructure remained up-to-date and capable of meeting the evolving needs of the staff and students.

The upgrade process involved migrating all virtual servers hosted on three physical servers to a new SAN (Storage Area Network) solution. However, a significant challenge arose when it was discovered that the existing SAN, was not compatible with Windows 2016.

To overcome this compatibility issue, the IT Manager sought the assistance of MPR IT Solutions, a trusted IT service provider specialising in tailored solutions for businesses in Kent and South East England. MPR IT Solutions stepped in to support the project and resolve the storage issues.

With a strict timeframe to complete the upgrade before the start of the new term, MPR IT Solutions worked closely with the IT Manager to devise an effective plan. The existing hardware, was thoroughly assessed, and it was determined that a new SAN solution would be required.

Solution:

To ensure a seamless transition, MPR IT Solutions recommended the HPE Modular Smart Array 2052 SAN Dual Controller SFF Storage. This solution offered the necessary compatibility with Windows 2016 and provided the required storage capacity for the school’s data.

Additionally, MPR IT Solutions proposed the use of 16 HPE MSA 900GB 12G SAS 15K SFF disks in a RAID5 configuration, creating a single LUN (Logical Unit Number) for all data. This configuration would optimise performance and ensure data integrity.

To address any potential hardware limitations, MPR IT Solutions requested information regarding the models of the three physical servers, their connections, and the existing RAID arrays and LUNs on the current SAN. This information would help determine if any expansion cards or additional disks were required for the new servers.

During the upgrade process, MPR IT Solutions collaborated closely with the IT Manager, conducting teams meetings and remote connections to the hypervisors. They discovered that two hypervisors and multiple virtual machines were already running Windows 2016, with their data stored on the SAN and accessed from storage pools. However, one storage pool was experiencing issues, which required troubleshooting.

To address this problem, MPR IT Solutions proposed a day of troubleshooting to identify and resolve the underlying issue before considering the need for a new SAN. The customer agreed to this approach, highlighting their trust in MPR IT Solutions’ expertise.

Results:

The IT Manager’s unwavering commitment to upgrading the servers during the summer break, combined with the invaluable support and expertise provided by MPR IT Solutions, resulted in a seamless and successful transition from Windows 2012 to Windows 2016. This upgrade not only significantly enhanced the school’s IT infrastructure but also positioned them to meet their specific business needs more efficiently and effectively, ensuring a smooth and productive academic year ahead. The collaborative efforts between the IT Manager and MPR IT Solutions exemplify the importance of proactive IT project management and tailored solutions in driving positive outcomes for educational institutions like Gravesend Grammar School.

Collaboration with Existing IT Managers: Partnering for Success

At MPR IT Solutions, we understand that IT managers have their hands full with the day-to-day responsibilities of keeping their organisation’s IT infrastructure running smoothly. That’s why we pride ourselves on our ability to seamlessly collaborate with existing IT managers, offering our expertise and support to efficiently complete projects while allowing them to focus on their core responsibilities.

Whether it’s a server upgrade, network expansion or any other IT project, our team is dedicated to working closely with IT managers to understand their goals, objectives, and challenges. We strive to become an extension of their team, providing the additional skills and knowledge needed to ensure the successful outcome of the project.

By entrusting us with their IT projects, IT managers can rest assured that they have a reliable partner who will take care of the technical complexities. This allows them to focus their time and energy on their day-to-day work, ensuring the smooth and uninterrupted operation of their organisation’s IT infrastructure.

Our qualified experts possess a deep understanding of the latest technologies and industry best practices. We bring this knowledge to the table, working hand in hand with IT managers to develop tailored solutions that address their specific business needs. We create a collaborative environment where ideas are exchanged, and innovative solutions are crafted.

With our extensive experience in a wide range of industries, including education, we are well-equipped to handle the unique challenges that IT managers face. Our dedicated team will guide you through every step of the project, from initial planning to implementation and beyond. We have the expertise to troubleshoot any issues that arise, ensuring a seamless and successful project completion.

If you have an IT project that requires additional support and expertise, we invite you to get in touch with us. Our team is ready to discuss your specific requirements and develop a customized solution that aligns with your business goals. Together, we can achieve IT excellence and drive positive outcomes for your organization. Contact us today to start the conversation.

 

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Leased Line for Business: Enhancing Connectivity

Background:

Rego Parts: A company with sites across Europe, with the head office based in Kent. Specialising in providing parts and components for the automotive industry. The company has an established presence in north Europe enabling them to offer customised services to cater to the unique requirements of their customers in these regions. Rego Parts is committed to providing tailored solutions to meet their specific business needs.

Problem:

Rego Parts was experiencing challenges with VPN connectivity and router compatibility, affecting the ability to provide seamless connectivity to its two key databases, MAM and Filemaker.

• MAM, the provider of the SQL database for parts and customer orders, had already migrated to Azure after upgrading its SQL database.
• Filemaker was also considering upgrading to a cloud-based solution.

To meet the increased demands of their operations and ensure seamless connectivity to their databases, Rego Parts required an enhanced VPN solution. This upgraded VPN would provide them with the necessary connectivity and security to access their SQL database for parts and customer orders, as well as potential future cloud-based solutions like Filemaker. By implementing an enhanced VPN, Rego Parts can ensure reliable and secure connections to these databases, enabling efficient data management and streamlined operations.

To enhance services and address connectivity issues, the company decided to implement a dedicated leased line solution. This solution will establish a reliable and secure connection between their UK and Belgium offices, facilitating efficient collaboration and customised services for their customers. While the external sites in Belgium currently connect to Paddock Wood through a VPN, they will eventually transition to a direct connection to Azure in the cloud.

In the future, Rego Parts plans to migrate all their data to SharePoint and replace their on-premises server with a domain controller. To ensure secure connectivity, they will need a firewall device that enables all users to connect securely.

Solution:

MPR was required to provide a connection from the server to MAM’s Azure Cloud services, MPR would also facilitate a leased line with 1GB bandwidth for internet connectivity. This high-speed and dedicated connection will ensure fast and reliable access to the internet, enabling seamless communication and data transfer between Rego and external resources. By combining the leased line and the server connection, MPR aims to deliver a comprehensive and efficient IT infrastructure solution for Rego’s business needs.

MPR collaborated closely with Rego Parts to design and implement a customised VPN solution that optimises connectivity to their critical databases. Additionally, MPR engaged in discussions with the database providers to ensure the solution met all requirements.

After an in-depth consultation, Rego carefully considered their options and decided to proceed with the more cost-effective VPN solution and Watchguard connection in all sites for their security needs.

During the project scoping, we determined the purpose and requirements of the VPN connection to MAM. As a result, we configured all Watchguard devices for VPN to MAM. This process took one day and aimed to assist MAM with the connection during the migration.

With MAM taking charge of the migration process, including handling printer connectivity and software upgrades. Rego approved a 1GB leased line to meet their connectivity needs.

Results:

To establish the new line and connect with the MAM server, Rego Parts decided to implement a Watchguard and we acquired the necessary Auth Point licenses on their behalf. An engineer from MPR Technical Services played a crucial role in this process, conducting an on-site visit to ensure the successful setup of the VPN and Authpoint. With his expertise and guidance, Rego Parts was able to establish a secure and reliable connection, enabling seamless communication and data transfer between their systems and the MAM server. Our engineer, James visited site and provided ongoing support and assistance, ensuring a smooth implementation and optimal performance of the VPN and Authpoint.

Why Choose MPR IT for Leased Line Connections?

At MPR IT, we understand the critical importance of reliable and secure connectivity for businesses. As experts in the field of IT infrastructure solutions, we offer comprehensive leased line connections tailored to meet the specific needs of our clients. Here’s why businesses should choose MPR IT for their leased line connections:

Consultative Approach

We take a consultative approach to ensure that we understand the full requirements of our clients before choosing the best options available. Our team of experienced professionals will work closely with your business to assess your connectivity needs, infrastructure capabilities, and growth plans. We will carefully consider factors such as bandwidth requirements, location, and budget to recommend the most suitable leased line solution for your business.

Comprehensive Solution Design

Our expertise lies in designing comprehensive IT infrastructure solutions that optimise connectivity and meet the unique needs of our clients. When it comes to leased line connections, we go beyond simply providing a connection. We take into account the specific requirements of your business, such as the need for secure connectivity, high-speed data transfer, and seamless communication between teams and external resources. Our team will design a custom solution that integrates seamlessly with your existing infrastructure and supports your future growth plans.

Extensive Network Partnerships

As a leading IT solutions provider, we have established strong partnerships with reputable internet service providers. These partnerships allow us to access a wide range of connectivity and broadband options, ensuring that we can choose the best solution for your business. We have the expertise to navigate through various network options, such as fibre-optic, Ethernet, or wireless connections, and select the one that best matches your requirements in terms of bandwidth, reliability, and scalability.

Proven Track Record

With a proven track record of delivering successful IT infrastructure solutions, we have earned the trust of numerous businesses across various industries. Our team of highly skilled engineers and consultants has extensive experience in implementing leased line connections, ensuring seamless integration and optimal performance. We have a deep understanding of the challenges businesses may face when it comes to connectivity, and we have the knowledge and expertise to overcome them effectively.

Ongoing Support and Maintenance

At MPR IT, we believe in providing comprehensive support and maintenance services to our clients. We understand that businesses need continuous assistance to ensure optimal performance and reliability of their leased line connections. Our dedicated support team is available to address any issues or concerns promptly, minimising downtime and maximising productivity.

In conclusion, businesses should choose MPR IT for their leased line connections because of our consultative approach, comprehensive solution design, extensive network partnerships, proven track record, and ongoing support and maintenance. We are committed to delivering reliable, secure, and high-performance connectivity solutions that enable businesses to enhance their operations and meet their specific business needs. Contact us today to discuss your requirements and discover how MPR IT can provide you with the best-leased line connection for your business

 

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Background

Lydd Airport was looking for a way to modernize its outdated phone system and improve day-to-day operations. The upgrade was designed to substantially reduce costs while also optimizing communication across the business. This wasn’t just about replacing old hardware—it was about creating a future-ready solution that could grow with the airport and support its expanding needs.

Solution

To achieve these goals, MPR IT Solutions implemented a 3CX Hosted VoIP system tailored specifically for the airport. This approach provided flexibility, scalability, and reliability. Here’s what we delivered:

• A cloud-hosted 3CX platform that ensures resilience and easy management.
• Brand-new IP phones deployed across all departments for improved call quality.
• Seamless integration with the existing IT infrastructure to minimize disruption.
• Expansion of the phone system to mobile devices, allowing staff to stay connected wherever they are.

Cost Reduction & Operational Gains

The benefits of moving to a hosted VoIP solution were clear from day one. Not only did the airport see immediate cost savings, but the system also introduced efficiencies that made everyday operations smoother and more reliable:

• Substantial savings – The hosted VoIP solution significantly reduced telephony costs compared to the previous system.
• Improved scalability, making it easy to add new lines or features as the airport grows.
• Lower maintenance overheads thanks to a cloud-based system that requires minimal on-site support.
• Enhanced operational efficiency through streamlined communication tools and features.

Improved Communication

Communication is the backbone of any airport operation, and this upgrade made a noticeable difference. Staff can now collaborate more effectively, respond faster, and stay connected even when away from their desks. Key improvements included:

• Expansion of the phone system to mobile devices for remote connectivity.
• Implemented three 48-port PoE switches, boosting internal networking capacity from 100Mb to 1Gb across the company.
• Enhanced call quality and reliability through modern VoIP technology, ensuring clear conversations every time.

In short, the combination of hosted VoIP and upgraded networking infrastructure has transformed the airport’s communication capabilities. It’s not just about saving money—it’s about creating a system that works better for everyone, every day.

Results

The results speak for themselves. Staff now enjoy a more connected and responsive working environment, and the airport has a system that can grow with its needs. Here’s what changed:

• Seamless communication across departments and locations, reducing delays and improving coordination.
• Mobile integration ensures key personnel remain connected even when away from desks or traveling.
• Faster internal networking supports critical airport operations and data flow, improving overall efficiency.

Security

Security was built into the solution from the start. Calls and data are protected without adding complexity for users, giving peace of mind that sensitive information stays private and secure.

Contact Us

Are you looking to enhance your business communication and streamline your telephony systems? Look no further than MPR IT. As experts in the field of VoIP systems, we can assist you in installing and implementing a reliable and efficient VoIP solution tailored to your specific business needs. With our expertise and attention to detail, we can ensure a seamless transition to a VoIP system, enabling you to leverage advanced features, improve collaboration, and achieve cost savings. From selecting the right hardware to configuring the system and providing ongoing support, MPR IT is committed to delivering exceptional service and helping your business thrive in the digital age. Trust us to handle your VoIP installation with the utmost professionalism and expertise.

 

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Background

The George Hotel in Rye is a premier hotel located in East Sussex. With its picturesque location and rich history, it has become a popular destination for tourists and locals alike. Known for its exceptional service and luxurious accommodations, The George Hotel offers guests an unforgettable experience. In this case study, we will explore the partnership between The George Hotel and MPR IT Solutions, focusing on how our tailored IT support and services have helped enhance their operations. Discover the journey that brought The George Hotel to us and the valuable solutions we provided during their on-boarding process.

Problem

In 2017, The George Hotel approached MPR IT Solutions with a specific goal in mind – to discuss their existing network infrastructure and conduct a comprehensive review of all their technology systems. The hotel’s IT manager recognised the need for a complete overhaul, considering the aging hardware and the desire to explore hosted or cloud solutions that would minimise the reliance on physical hardware and provide increased reliability and redundancy.

As part of this review, MPR IT Solutions identified several key areas that required attention. Firstly, the existing hardware was reaching the end of its lifecycle and needed to be replaced. Additionally, the hotel acknowledged the importance of having an uninterruptible power supply (UPS) to ensure the stability of their technology systems. Lastly, with the evolving cyber threats, The George Hotel prioritised enhancing their cybersecurity measures.

With these specific requirements in mind, MPR IT Solutions devised a tailored approach to address each concern and provide optimal solutions. Let’s dive deeper into the details of how MPR IT Solutions collaborated with The George Hotel to meet their specific needs and ensure a seamless journey towards improving their IT infrastructure.

Solution

MPR IT Solutions recommended migrating The George in Rye’s server infrastructure to Microsoft Azure’s cloud services. This decision offers improved speed, enhanced compliance, and significant cost savings. By leveraging Azure, the hotel can avoid investing in new hardware and quickly procure necessary desktops.

With Azure as the chosen cloud platform, The George in Rye can enjoy consistent uptime and robust server protection. Azure’s redundant and scalable infrastructure ensures reliability and peace of mind. As the most compliant cloud platform trusted by businesses worldwide, Azure provides unmatched security and support.

By partnering with MPR IT Solutions, The George in Rye can tap into a team of Azure experts who provide exceptional services and support throughout the migration process. From seamless billing to efficient scaling, our resources and experts ensure a smooth transition tailored to the hotel’s specific needs.

MPR IT Solutions recognises the importance of hosting, scalability, integration, and Azure migration for The George Hotel’s technological needs. By migrating to Azure, the hotel gains improved speed, compliance, and scalability. Azure’s seamless integration enhances efficiency and productivity. With MPR IT Solutions guiding the Azure migration, The George Hotel can confidently transition to this secure cloud platform, meeting their specific requirements.

Results

After partnering with MPR IT Solutions and migrating to Microsoft Azure’s cloud services, The George Hotel in Rye has experienced remarkable results. The availability of their technology systems has significantly improved, ensuring smooth and uninterrupted operations for both staff and guests.

With Azure’s scalable infrastructure, The George Hotel has the flexibility to adjust their resources and accommodate fluctuating demands. This scalability enables the hotel to efficiently meet the needs of their growing customer base without any compromise in performance.

Moreover, the migration to Azure has also strengthened The George Hotel’s relationship with their customers. The enhanced reliability and security provided by Azure installs confidence in guests, knowing that their personal information and transactions are protected. This trust has resulted in an increase in customer satisfaction and loyalty.

Overall, the decision to migrate to Azure has proven to be a game-changer for The George Hotel. They now have a robust and scalable technology infrastructure that supports their operations seamlessly. By leveraging Azure’s availability, scale, and customer-centric features, The George Hotel has achieved greater efficiency, improved customer experience, and a competitive edge in the hospitality industry.

Experience the Power of Managed Azure Solutions with MPR IT

Are you searching for a reliable and tailored IT solution to meet your business needs? Look no further than MPR IT Solutions. Our expertise in Managed Azure Services can revolutionize your technology infrastructure.

With our team of Azure experts, we provide exceptional support and services throughout the migration process. Our seamless and efficient approach ensures a smooth transition to the secure Azure cloud platform, specifically tailored to your requirements.

Unlock the full potential of Azure’s robust infrastructure, improved speed, enhanced compliance, and significant cost savings. Experience consistent uptime, unmatched security, and peace of mind with Azure’s scalable and redundant framework.

Don’t miss out on this game-changing opportunity to boost efficiency, improve customer experience, and gain a competitive edge in your industry. Contact MPR IT Solutions today and let us guide you towards the power of Managed Azure Services.

 

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Background

Howard Bros Joinery is a company that specialises in joinery and carpentry services. They provide tailored solutions for businesses in need of customised woodwork, such as cabinets, furniture, and architectural elements. With its expertise and high-quality craftsmanship, Howard Bros Joinery has established a strong reputation in the industry. Their commitment to excellence and attention to detail make them a trusted choice for companies looking for top-notch joinery services.

Problem

Howard Bros Joinery, a long-time customer of MPR IT Solutions, made the strategic decision to upgrade from Microsoft 365 Business Standard to Microsoft Business Premium. This upgrade was driven by their recognition of the increasing importance of data security and their reliance on Office 365 for their daily operations. By upgrading to Business Premium, Howard Bros Joinery would not only enhance its existing security measures but also gain access to a wide range of additional benefits and tools. These include advanced collaboration features, business email and calendar services, and cloud storage solutions. With this upgrade, Howard Bros Joinery will be able to optimise its productivity, streamline its workflows, and ensure the utmost security of its valuable business data.

Solution

To upgrade the licenses for Howard Bros Joinery, MPR IT Solutions needed to undertake the following steps:

1. Evaluate the current licensing: MPR IT Solutions assessed the existing licenses held by Howard Bros Joinery to determine their compatibility with Microsoft Business Premium. This evaluation helped identify any necessary modifications or upgrades in the licensing structure.
2. Conduct a compatibility check: MPR IT Solutions verified that the existing IT infrastructure and systems at Howard Bros Joinery were compatible with Microsoft Business Premium. This involved ensuring that the hardware, software, and network configurations could support the new licenses seamlessly.
3. Purchase Microsoft Business Premium licenses: MPR IT Solutions procured the required number of licenses for Howard Bros Joinery. This involved acquiring the appropriate licenses from Microsoft and setting up the necessary billing and payment arrangements.
4. Plan the license migration: MPR IT Solutions developed a comprehensive plan for migrating Howard Bros Joinery’s existing licenses to Microsoft Business Premium. This plan included considerations for user access, data migration, and any necessary downtime or disruptions during the transition process.
5. Configure and activate the licenses: MPR IT Solutions configured and activated the newly acquired Microsoft Business Premium licenses for Howard Bros Joinery. This involved setting up user accounts, assigning appropriate permissions and access levels, and configuring any additional security measures as required.
6. Provide training and support: MPR IT Solutions offered training and support to Howard Bros Joinery’s staff to ensure a smooth transition to Microsoft Business Premium. This included familiarising them with the new features, functionalities, and security measures available with the upgraded licenses.
7. Monitor and maintain the licenses: MPR IT Solutions continues to monitor and maintain the licenses for Howard Bros Joinery, ensuring that they remain up-to-date and in compliance with licensing agreements. This involves periodic reviews, updates, and license renewal management. By following these steps, MPR IT Solutions successfully upgraded the licenses for Howard Bros Joinery to Microsoft Business Premium, enabling them to take advantage of enhanced security, collaboration features, and productivity tools.

Results

As a result of upgrading to Microsoft Business Premium, Howard Bros Joinery’s team now benefits from enhanced security measures and the ability to manage their devices through Microsoft Intune. This ensures the utmost security of their valuable business data and provides peace of mind.

With the Business Premium licenses, Howard Bros Joinery can take advantage of features such as:

1. Advanced Data Security: The upgraded licenses provide robust security measures to protect against potential threats and breaches, safeguarding sensitive business information.
2. Microsoft Intune Integration: By utilising Microsoft Intune, Howard Bros Joinery can manage and secure their devices, including smartphones, tablets, and laptops, all from a centralised dashboard. This gives them greater control and visibility over their company’s devices and helps prevent unauthorised access.
3. Multi-Factor Authentication (MFA): Business Premium also offers the option to enable MFA, adding an extra layer of security by requiring users to verify their identities using multiple authentication methods, such as a password and a fingerprint or a one-time verification code.
4. Secure Collaboration: With advanced collaboration features, such as SharePoint, Teams, and OneDrive, the team at Howard Bros Joinery can securely share files, collaborate on projects, and communicate internally and externally, enhancing productivity and efficiency.
5. Microsoft 365 Office Apps: With the Business Premium licenses, Howard Bros Joinery gains access to the full suite of Microsoft 365 apps, including Outlook, Word, Excel, PowerPoint, and more. These apps enable them to create, edit, and share documents seamlessly, enhancing their productivity and enabling effective communication. Upgrading to Microsoft Business Premium has not only provided Howard Bros Joinery with additional security measures, and device management, but it has also empowered them with tools and features, such as Microsoft 365 apps, to optimise their workflows, streamline their operations, and maintain a secure and productive work environment.

Upgrade Your Microsoft Licences to Business Premium with MPR IT Solutions

At MPR IT Solutions, we understand the importance of keeping your business up-to-date with the latest technology solutions. That’s why we offer a seamless upgrade process to help you transition from your current Microsoft licenses to Business Premium.

By upgrading to Business Premium, you will gain access to a wide range of business solutions, cloud services, subscription plans, collaboration tools, and enterprise security. Our team of experts will guide you through each step of the upgrade process, ensuring a smooth transition and minimal disruption to your operations.

With Business Premium, you can take advantage of advanced collaboration features such as SharePoint, Teams, and OneDrive, allowing your team to securely share files, collaborate on projects, and communicate effectively both internally and externally.

Furthermore, the subscription plans offered with Business Premium give you access to the full suite of Microsoft 365 apps, including Outlook, Word, Excel, PowerPoint, and more. This enables you to create, edit, and share documents seamlessly, enhancing your productivity and enabling effective communication.

In addition to these collaboration tools, Business Premium also provides enterprise-level security measures, including advanced data security, Microsoft Intune integration for device management, multi-factor authentication for added security, and secure collaboration features.

Upgrade your Microsoft licenses to Business Premium with MPR IT Solutions and unlock the full potential of your business with enhanced collaboration capabilities, cloud services, and enterprise security. Contact us today to get started on your upgrade journey.

 

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Background

Gravesend Grammar School is a renowned educational institution located in Gravesend, a charming town in the county of Kent, United Kingdom. Situated on Wrotham Road, the school is easily accessible and serves as a hub of learning for the local community and beyond.

With a proud history dating back to its founding in 1893, Gravesend Grammar School has established itself as a leading institution for academic excellence. The school prides itself on its commitment to providing a nurturing and stimulating environment for its pupils.

Currently, Gravesend Grammar School caters to a diverse student body. The dedicated staff and faculty at the school are passionate about offering tailored education and empowering students to achieve their full potential.

Gravesend Grammar School’s commitment to excellence is reflected in its strong academic track record, as well as the wide range of extracurricular activities and opportunities it offers to its students. The school’s beautiful campus and state-of-the-art facilities provide an ideal setting for fostering creativity, personal growth, and lifelong learning.

Overall, Gravesend Grammar School stands as a beacon of educational excellence, providing a nurturing and inspiring environment for pupils to thrive and succeed.

Problem

Gravesend Grammar School faced a pressing problem – the need for a new phone system to keep up with their growing needs. The school’s in-house IT manager diligently searched for a company that could provide a comprehensive solution – from designing and supplying to installing and maintaining a top-notch 3CX system. The stakes were high, as the school required a seamless and efficient communication system to support its commitment to academic excellence and student success. It was crucial to find a partner who could not only meet their specific requirements but also provide exceptional service throughout the entire process.

Solution

MPR IT Solutions successfully implemented a comprehensive solution to address the pressing phone system needs of Gravesend Grammar School.

To minimise disruption to the staff and pupils, our team carefully planned and scheduled the project during the school holidays. Our fully DBS-checked team was able to efficiently design and install a network of 3CX phones throughout the school, ensuring a seamless and efficient communication system.

One of the key considerations during the implementation was to ensure that the administrative staff and teachers faced as little disruption as possible. Our team worked closely with them, understanding their specific needs and providing the necessary training and support. We also took into account the varying technology proficiency levels of the staff, ensuring that the solution catered to both those who required basic functionalities and those who were eager to embrace new technology.

Another important aspect of the implementation was the integration of voice messages and unified communications. We understood the significance of these features in enhancing communication and collaboration within the school community. By gradually adding these features, we ensured that the teachers were not disturbed during important tasks such as marking and after hours.

In terms of timeline, the transfer of the phone system took place in late July, specifically on the 21st, to minimise disruption during the exam period. The implementation phase continued from Thursday the 18th to the 25th of August, ensuring that the system was fully functional by the start of the new term on the 1st of September.

To meet the school’s requirements, we increased the number of phones to 30 with 8 lines. We also integrated the phone system with cloud platforms such as Google Calendars and Office 365 to streamline scheduling and enhance productivity. Additionally, we designed a call handling flow chart to ensure efficient routing of calls within the school. The auto-attendant feature at the reception, particularly for Whitehall Primary Phase 2, was given special importance to further enhance communication.

Results

With our tailored solution and attention to detail, MPR IT Solutions successfully implemented a robust phone system for Gravesend Grammar School, addressing their existing issues and providing a solid foundation for improved communication and collaboration.

MPR IT Solutions’ implementation of the 3CX VoIP system at Gravesend Grammar School has revolutionised their communication methods. The results of the project are as follows:

1. Telephony: The new VoIP system has provided the school with a reliable and efficient telephony network. The integration of the 3CX phones throughout the school ensures seamless communication between staff, students, and parents.
2. PBX: The implementation of a comprehensive PBX (Private Branch Exchange) system has enabled Gravesend Grammar School to manage its internal and external calls effectively. The PBX system allows for easy call routing and handling, improving overall communication efficiency.
3. SIP (Session Initiation Protocol): By adopting SIP technology, the school now can make and receive calls over the Internet. This has significantly reduced their telephony costs and provided greater flexibility in communication.
4. Scalability: The scalable nature of the 3CX VoIP system allows for easy expansion as the school grows. The system can accommodate additional phone lines and users without the need for extensive hardware upgrades.
5. Functionality: The 3CX VoIP system offers a wide range of features and functionalities that have enhanced communication at the school. Features such as voicemail, call forwarding, call recording, and auto-attendant have improved overall efficiency and productivity.
6. Software Integration: The integration of the phone system with cloud platforms such as Google Calendars and Office 365 has streamlined scheduling and improved productivity. Staff members can now easily manage their calendars and schedules, ensuring better coordination and communication.
7. Video Conferencing: The implementation of video conferencing capabilities has transformed the way Gravesend Grammar School conducts meetings and collaborations. With the ability to hold virtual meetings, staff members can connect and communicate effectively, regardless of their physical location.Overall, the 3CX VoIP integration has fundamentally changed the way Gravesend Grammar School communicates. The robust telephony network, PBX system, SIP technology, scalability, extensive functionality, software integration, and video conferencing capabilities have all contributed to improved communication, collaboration, and productivity within the school community.

Embrace the Future of Communication with 3CX and Microsoft Teams VoIP Systems

Is your school or business looking for a reliable and efficient communication solution? Look no further! At MPR IT Solutions, we specialise in implementing cutting-edge VoIP systems, including 3CX and Microsoft Teams. With these advanced solutions, your team can seamlessly make and receive calls, even when remote working. Say goodbye to downtime and embrace the future of communication. Contact us today to find out how we can revolutionise your communication infrastructure.

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