Howard Bros Joinery is a reputable specialist joinery contractor, offering bespoke sub-contract and supply-only services. With a strong track record since 1938, they have gained the trust of contractors and clients for timely and efficient work. Their expertise extends to various trades, including metalwork, glass, stone, and solid-surface.
A commitment to quality, efficiency, and program compliance has resulted in a loyal customer base and repeat business. They take pride in the skilled workforce and state-of-the-art manufacturing facility near London. Through ongoing investment in machinery and apprenticeship recruitment, they ensure that the team remains highly skilled and up-to-date with industry requirements. This dedication extends to the site installation team as well.
In this case study, we will explore how MPR IT Solutions provided Howard Bros Joinery with additional managed services of O2 business sim cards. With an existing IT Support contract, Howard Bros Joinery turned to MPR IT Solutions for 26 sim cards offering unlimited data, minutes, and texts for their employees. This ensured seamless connectivity and efficient billing processes. MPR IT Solutions also offered a range of smartphones, including Samsung, Google, and iPhones, to meet Howard Bros Joinery’s specific business needs.
Howard Bros Joinery, like many companies, faced the challenge of managing multiple SIM cards for their employees. This not only led to complicated billing processes but also hindered effective communication and collaboration within the organisation. They needed a solution that would streamline their connectivity requirements and provide a centralised billing system.
MPRIT Solutions stepped in to provide Howard Bros Joinery with a tailored IT contract that included managed services of O2 business sim cards. By offering 26 cards with unlimited data, calls, and texts, MPR IT Solutions ensured that all employees across the business had seamless connectivity, enabling them to stay connected and productive at all times.
Furthermore, MPR IT Solutions consolidated all the billing in one place, simplifying the process for Howard Bros Joinery. With a centralised billing system, they no longer had to deal with multiple contracts, invoices, and complicated payment procedures. This not only saved time but also allowed for better financial management and cost control.
By partnering with Mpr IT Solutions, Howard Bros Joinery experienced several benefits:
Efficient Connectivity: With O2 business sim cards, employees had access to unlimited data, calls, and texts, ensuring seamless communication and collaboration across the business.
Streamlined Billing: MPR IT Solutions’ centralised billing system simplified the invoicing and payment process, saving time and improving financial management.
Cost Savings: By consolidating all aspects of its IT services, Howard Bros Joinery achieved cost savings and better control over its IT expenses.
Tailored Solutions: MPR IT Solutions offered a range of smartphones, including Samsung, Google, and iPhones, in addition to sim only allowing Howard Bros Joinery to choose devices that best suited their specific business needs.
MPR IT Solutions successfully addressed Howard Bros Joiney’s connectivity and billing challenges by providing a comprehensive IT contract. With managed services of O2 business SIM cards and a centralised billing system, Howard Bros Joinery experienced improved connectivity, streamlined processes, and cost savings. By tailoring their solutions to meet specific business needs, MPR IT Solutions proved to be a reliable partner in providing IT solutions for companies looking to optimise their operations.
For a straightforward and hassle-free tariff for smart phones or tablets on O2 or any other network, contact us today.
CRS, established in 2008, has emerged as a prominent provider of comprehensive solutions for the railway infrastructure and construction industries. Over the years, CRS has achieved remarkable growth and has earned a reputation as a trusted and strategic labour supplier within the industry. With its commitment to excellence and customer satisfaction, CRS continues to play a vital role in supporting the development and success of railway projects across the region.
When CRS sought the expertise of MPR IT Solutions in 2019, it became apparent that their current hardware infrastructure was in dire need of an upgrade. The existing servers, workstations, UPS, and QNAP were no longer able to meet the growing demands of CRS’s operations. Recognising the importance of modern and efficient technology in today’s fast-paced business environment, MPR IT Solutions devised a comprehensive plan to revamp CRS’s hardware setup. By implementing state-of-the-art servers, high-performance workstations, reliable UPS systems, and advanced QNAP storage solutions, MPR IT Solutions ensured that CRS would have the cutting-edge technology necessary to support their operations and drive their business forward.
MPR IT Solutions conducted a thorough audit of CRS’s existing hardware infrastructure and identified the critical areas that required immediate upgrading. With meticulous attention to detail, MPR IT Solutions procured and installed a range of cutting-edge hardware components to ensure optimal performance and efficiency. The hardware upgrade included:
3 HP Workstation Z2 G4 SFF
9 labor hours dedicated to data-heavy workstations
1 HPE ML350 Server Gen 10 with a 12 Core CPU and 32GB RAM, along with a redundant PSU
8 480GB SSDs for efficient handling of operating systems, SQL databases, and data storage
5 Microsoft Windows Server connection CALs 2019
1 Windows Server 2016 with 16 cores
5 days of labor for seamless installation and setup of the server
2 Draytek Routers for the Ashford and Doncaster locations
1 Cisco Small Business SG350-28P switch
2 additional cabling for enhanced network connectivity
1 server rack cabinet measuring 800 x 1000 to house the server and associated components
1 QNAP Turbo NAS TS-451+ and 4 WD Red NAS Hard Drives for reliable and secure data storage
1 APC Smart-UPS SMT 2200VA LCD RM with SmartConnect to safeguard against power interruptions
Through this comprehensive hardware upgrade, MPR IT Solutions ensured that CRS would have a robust and future-proof IT infrastructure to effectively support their operations.
The hardware upgrade carried out by MPR IT Solutions has brought about transformative changes for the team at CRS. With the implementation of modern hardware and servers, CRS now operates in an environment that fosters seamless workflow and enhanced productivity. The upgraded infrastructure has significantly improved the team’s ability to carry out their work with ease and efficiency, enabling them to meet project deadlines more effectively and deliver exceptional results to their clients. The advanced technology also provided CRS with a competitive edge in the industry, allowing them to stay ahead of the curve and adapt to the evolving demands of their business.
“Since partnering with MPR IT Solutions, it has become abundantly clear that it was the right decision for CRS. Our dedicated account manager has been an invaluable resource, always available to address our needs and concerns promptly via phone or email. The MPR support team has consistently demonstrated their attentiveness and efficiency in handling every ticket, issue, and project, allowing us to focus on our core competencies without the burden of IT challenges. We wholeheartedly recommend MPR IT Solutions to any business seeking an IT support company that consistently goes above and beyond to deliver exceptional service and support to its customers. Their commitment to excellence and customer satisfaction has truly set them apart in the industry.”
John Cheeseman, Managing Director
Furlonger Specialist Cars, a high-end performance and classic car dealer based in Ashford, Kent, sought to upgrade their outdated POP3 email solution to accommodate their expanding business. With the opening of a second showroom and an increase in staff and service areas, Furlonger required a more manageable and reliable email system. MPR IT Solutions, their long-standing IT partner, proposed the migration to Office 365 as the best solution to address their needs.
With the expansion of their operations, Furlonger’s old POP3 email solution was struggling to cope with the increased demands. The system, although reliable in the past, could no longer meet the scalability requirements. Furlonger needed a solution that would seamlessly integrate with their existing infrastructure and allow for easy manageability.
MPR IT Solutions, experienced in handling complex migrations, quickly recognised the challenges associated with migrating large multi-gigabit PST files. They put together a team of Office 365 migration experts who devised a plan to seamlessly transfer Furlonger’s email system to the cloud-based Office 365 platform. The migration process was carefully executed to ensure minimal disruption to Furlonger’s business operations.
The benefits of migrating to Office 365 were numerous for Furlonger Specialist Cars. By transitioning from their old POP3 email solution to Office 365, they gained access to a range of advanced features that significantly improved their email system. One of the key advantages was the implementation of Exchange-backed emails, which enhanced reliability and security.
MPR IT Solutions, with their expertise in Office 365 migration, quickly and efficiently migrated Furlonger’s email system to the new platform. They demonstrated the new features and functionalities of Exchange-backed emails to Furlonger, showcasing the potential for increased productivity and efficiency. This allowed Furlonger to seamlessly continue their business operations without any interruption or downtime.
Furthermore, Furlonger’s licensing on Office 365 provided them with the opportunity to upgrade to the latest versions of Office at no additional cost. This not only ensured that they had access to the most up-to-date software but also expanded their IT capabilities. With the ability to easily scale their IT infrastructure, Furlonger was able to accommodate their growing business needs, which included the addition of a second showroom and an increase in staff and service areas.
Overall, the migration to Office 365 proved to be a successful solution for Furlonger Specialist Cars. They experienced improved reliability and security with Exchange-backed emails, and the ability to upgrade to the latest versions of Office enhanced their IT capabilities. With MPR IT Solutions’ expertise and seamless migration process, Furlonger was able to embrace cutting-edge technology and streamline their operations.
Since the migration to Office 365, Furlonger has experienced significant improvements in its email system and overall IT infrastructure. The transition was smooth, with no business interruption or downtime. The new system has provided Furlonger with greater manageability and reliability, allowing them to accommodate their expanding business with ease. Their IT capabilities have also grown, as they have expanded their user base from two to over ten employees, supporting their growth as a company.
The successful migration of Furlonger’s email system to Office 365 by MPR IT Solutions has provided the company with a more robust and scalable solution. The advanced features and improved reliability of Office 365 have allowed Furlonger to streamline its operations and focus on its core business of selling high-end performance and classic cars. With the support of MPR IT Solutions, Furlonger has experienced rapid growth in its IT capabilities, enabling it to meet the demands of its expanding business.
In today’s fast-paced business environment, having reliable and efficient IT support is crucial for the smooth operation of any organisation. DAD UK Limited, a leading distributor of mailboxes and the UK’s only manufacturer of Certified secure post boxes, recognised the need for a robust IT support system to enhance their business operations. This case study outlines how DAD UK partnered with MPR IT Solutions to revolutionise its IT support contract and streamline its business processes.
DAD UK Limited, a part of the Decayeux group, has been a reputable player in the industry since 1996. With an office in Kent, they cater to the needs of the UK, Ireland, and the Channel Islands. Before engaging with MPR IT, DAD UK relied on an IT support package that operated on hourly billing. This approach made it challenging for them to predict their monthly IT support budget, leading to financial uncertainty and hindered growth.
DAD UK faced several challenges with its existing IT support model. The unpredictable costs associated with hourly billing, coupled with the inability to forecast their IT support budget, posed significant obstacles to their business planning. Moreover, limited accessibility to IT support staff resulted in delayed resolution of critical IT issues, causing disruptions in their daily operations.
Solution Provided by MPR IT
Recognising the unique needs of DAD UK, MPR IT Solutions proposed a fully inclusive support package to address their challenges. The MPR IT team conducted a thorough review of DAD UK’s business requirements and existing IT systems. With a clear understanding of their needs, MPR IT worked closely with DAD UK to seamlessly transition to outsourced IT support.
The comprehensive IT support contract offered by MPR IT allowed DAD UK to have full access to its IT support team. This ensured that any IT issues could be resolved promptly, minimising downtime and disruptions to their operations. The new support structure provided a sense of security for DAD UK, knowing that their staff had a reliable and efficient IT support system in place.
Benefits and Results
The partnership between DAD UK and MPR IT Solutions has yielded significant benefits for DAD UK. Firstly, the transition from hourly billing to a monthly fixed-rate support cost has provided DAD UK with financial stability and predictability. They can now effectively budget for their IT support, allowing them to allocate resources towards enhancing their IT infrastructure throughout the year.
Secondly, the accessibility and responsiveness of the MPR IT support desk have greatly improved the reaction and solution speeds for DAD UK’s IT issues. Any employee can now easily reach out to the support team, enabling faster resolution of problems and minimising any impact on daily operations.
Lastly, the collaboration between DAD UK and MPR IT has fostered a closer working relationship. MPR IT is not just a service provider but a true partner to DAD UK. This close partnership has resulted in better communication and collaboration between the employees of both companies, leading to a more cohesive and efficient work environment.
Emmanuel Charbonnel, Director of DAD UK, shares his positive experience with MPR IT Solutions: “Moving to a ‘Monthly Fixed Rate’ support cost from a ‘Pay as you Use’ scheme has improved our IT support structure in many ways. Firstly, there are no hidden surprises at the end of the month with invoices. We know what our bill will be and can budget accordingly, allowing us to invest in our IT infrastructure during the year. Secondly, any of our employees can now contact the MPR support desk, which in turn, improves the reaction and solution speeds. And lastly, it has resulted in a closer working environment between all employees across our two companies, making MPR a true partner.”
DAD UK’s decision to partner with MPR IT Solutions for their IT support needs has proven to be a transformative step for their business. With a fully inclusive support contract, DAD UK now enjoys financial stability, enhanced accessibility to IT support, and improved reaction and solution speeds. The partnership between DAD UK and MPR IT Solutions has created a close working relationship, facilitating better collaboration and efficiency within the organisation. If your company is seeking tailored IT solutions to meet your specific business needs, consider the success story of DAD UK and MPR IT Solutions as a testament to the value of a reliable and efficient IT support system.