Hosted / VoIP Telephones

Hosted / VoIP Solutions

As the world continues to become more connected and reliant on technology, it is essential to ensure that your business is up to date on the latest telecommunications advancements. Hosted telephone/VoIP (Voice Over Internet Protocol) is the future of telecommunications, bringing your business into the 21st century. With our hosted VoIP, you will be able to access communication services from anywhere in the world, providing you with the flexibility and convenience you need to stay ahead of the competition.

Our hosted telephone/VoIP systems are the perfect solution for businesses, as it is both easy to use and cost-effective. Our services offer advanced features such as call forwarding, voicemail, caller ID, and more to make sure you are always connected. Moreover, our VoIP system is fully customisable, allowing you to tailor your communication set-up to fit your business’s specific needs.

As ISDN is set to be phased out in 2025, businesses must start preparing now for the transition to alternate telecom options. It is essential to plan ahead to ensure that communications remain reliable and secure.

Hosted Voice VOIP Hosted PBX

Why choose MPR IT Solutions for Hosted VoIP?

At MPR IT, we provide state-of-the-art business phone systems that are supported by industry-leading partners such as BT, 3CX and Microsoft Teams Voice. Our Hosted VoIP solutions are packed with features that provide your business with the traditional telephony capabilities you need, plus a wide range of customisation options and cost savings. We also provide installation, maintenance, and support services for all our business phone systems.

Meet your staff’s demands for flexible work and bring in business Continuity with our cloud telecom solutions.

Let us help you get started with a hosted telephone/VoIP solution today and enjoy the benefits of a cost-effective and reliable communication system. With our assistance, you can stay ahead of the competition and stay connected with your customers, employees, and partners.

What is Hosted Telephone/VoIP?

Hosted telephone/VoIP is a form of telecommunications that uses the internet to transport voice data from one point to another. This means that instead of relying on a traditional land-line phone system, your calls are routed through the internet, making it possible to make and receive calls from anywhere in the world. Hosted VoIP systems offer many advantages over traditional telephone systems, such as cost savings, scalability, and flexibility. Additionally, hosted VoIP systems are often easier to install and maintain, as they are cloud-based, meaning they can be managed remotely.

VOIP Phones

Benefits of Hosted Telephone/VoIP

Hosted telephone/VoIP offers many benefits for all businesses, such as cost savings, scalability, and flexibility. With a hosted VoIP system, you can make and receive calls from anywhere in the world, allowing you to stay connected with customers and colleagues no matter how far apart you are. Additionally, hosted VoIP systems are often easier to install and maintain, as they are cloud-based, meaning they can be managed remotely. Finally, with a hosted VoIP system, you can customise your communication set-up to fit your business’s specific needs, making it the perfect solution for all businesses – small and large.

What features do hosted telephony systems offer?

Hosted telephony systems offer a wide range of features, including call forwarding, voicemail, call recording, auto attendant, and more. Other features may include conference calling, caller ID, call waiting, call blocking, and caller transfer. Depending on the system, you may also have access to call routing, analytics, and other advanced features:

• Hosted telephone/VoIP services use the internet instead of traditional phone lines to make and receive calls.
• Hosted telephone/VoIP services are more reliable and cost-effective than traditional phone lines.
• Hosted telephone/VoIP services offer features such as call forwarding, call waiting, three-way calling and more.
• Hosted telephone/VoIP services allow users to take inbound and make outbound calls from any location with an internet connection.
• Hosted telephone/VoIP services can be easily scaled up or down as needed.
• Hosted telephone/VoIP services offer advanced features such as auto-attendants and voicemail.
• Hosted telephone/VoIP services can be integrated with applications such as CRM and ERP systems.
• Hosted telephone/VoIP services allow users to keep their existing telephone number.
• Hosted telephone/VoIP services allow users to make international calls at low cost.
• Hosted telephone/VoIP services have high levels of security and encryption to protect user data.

How Can I Get Started with Hosted Telephone/VoIP?

In today’s ever-changing marketplace, the focus on how we as a business interact with our clients has changed dramatically over the last few years. Keeping up with this is one of today’s biggest business challenges.

Mobile and flexible working locations are driving staff to work from home and to alternative working locations. The traditional office full of people is quickly becoming a memory.

Moving your telecoms solution to keep up with the ever-changing working environment is a minefield, what do you choose? What will last? Will you have the flexibility you need to be light-footed and react to new demands and ways of communicating?

The most popular Telecoms of 2022 involve moving to a hosted VoIP PBX from providers such as BroadSoft, BT, Gamma, and 3CX. Or using your existing software platform such as Microsoft Teams and enabling Voice integration.

What type of hardware is needed for hosted telephony?

Hosted telephony requires a telephone system that consists of two main components: a telephone switch and telephones. The telephone switch is the core of the system and provides the connection between the local area network (LAN) and the public switched telephone network (PSTN). The telephones are IP-enabled and connect directly to the LAN. Additional hardware such as headsets, conferencing units, and voicemail systems may also be needed.

If you would like more information or assistance with migrating your telecom solutions, our team of experienced IT and communications professionals is here to help. Contact us today to find out how we can make sure you are ready for the future.

How secure is a hosted phone system?

A hosted phone system provides a secure and reliable way to manage your business communications. The system is hosted in the cloud, meaning that the hardware and software are managed by the hosting provider. This removes the need for on-premise hardware, reducing security risks. The hosting provider also uses secure encryption techniques to keep your data safe from unauthorized access and malicious attacks. Additionally, hosted phone systems often come with advanced security features such as encrypted calls, authentication, and multi-factor authentication. With these features in place, you can rest assured that your communications are secure.

How reliable is hosted telephony?

Hosted telephony is highly reliable, as it is built on advanced cloud technology and runs on the latest telecommunications standards. It is designed to be resilient and secure, with multiple levels of redundancy and backup systems in place to ensure service continuity. This makes hosted telephony an excellent choice for businesses that need reliable and reliable communication.

How much does a hosted telephone service cost?

The cost of a hosted telephone service varies depending on the specific services you require. Generally, the cost of a hosted telephone service depends on the number of users, the features you choose, and the number of minutes you need. MPR offers a tailored package to suit your business needs, however, they generally included a one-time setup fee, a recurring monthly fee, and additional fees for features or usage above a certain limit. To get an idea of the cost associated with your particular service needs, contact us for more information.

Make and Answer calls from anywhere

Hosted VoIP makes it easy to stay connected no matter where you are or what device you’re using. With the way we work changing rapidly, it’s more important than ever to have the flexibility of a phone system that allows you to move around and stay productive no matter the location. Hosted VoIP offers a cost-effective solution that keeps your business running smoothly and your team engaged and healthy with no need for a call centre.

Meet your staff’s demands for flexible work and bring in business Continuity with our cloud telecom solutions. With our hosted telecoms solution, you can stay connected with your customers, employees, and partners, no matter if they’re in the office, working from home, or on the move. You can also keep up with the changing times with advanced features like web conferencing and call forwarding, as well as call recording, call routing, IVR, and more.

Take your number anywhere

Number Porting allows you to take your existing business number and make sure it is always around for your clients and customers. MPR IT has the experience and knowledge to ensure a seamless transition from one platform to another, so you can make sure your brand is never compromised.

You won’t lose your phone number, MPR IT will ensure we transition over all your phone numbers from your old telephone system to a new hosted VoIP setup.

Whatever your requirements, our phone systems are individually tailored and designed to provide robust, always-on, fully mobile, and fully unified communications to your individual requirements that easily scale as your business grows and changes.

At MPR IT Solutions, we understand that the future of telecommunications is here and it’s time to get ready. Our cloud telecom solutions make it easier than ever to keep up with the latest innovations in the industry and stay ahead of the competition. We provide a range of services to help you get started with a hosted telephone/VoIP solution, ranging from setup and installation to ongoing support and maintenance. Our team of experts has the experience and know-how to help you build a secure and reliable communication system that fits your specific needs. So don’t waste any more time – let us help you get ready for the future of telecommunications today!

For more information on how MPR IT can guide your business through a telecom solution migration, reach out to us today.