Background

Safehold Ltd is a new and exciting brand  based in Kent, making waves in the height safety and lifting equipment industry. Founded by industry leaders with their own unique and complementary skill sets, Safehold Ltd is dedicated to providing top-notch solutions in the realm of safety and efficiency. With a focus on quality craftsmanship and innovative designs, Safehold Ltd is committed to delivering superior products that meet the specific needs of businesses in Kent and beyond. As a trusted name in the industry, Safehold Ltd aims to enhance efficiency and ensure the well-being of personnel in various sectors.

Problem:

Safehold Ltd recently relocated to a new office and required a comprehensive fit-out of the premises. To ensure a smooth and efficient process, they enlisted the services of MPR IT Solutions and its sister company, MPR Technical Services. By leveraging the expertise of both companies, Safehold benefited from seamless communication and coordination across all necessary elements of the project.

After the successful implementation of the network infrastructure by the MPR Technical Services team, it was now the responsibility of MPR IT Solutions to address the main issue at hand – the existing internet connectivity.

Solution:

After conducting extensive research and carefully reviewing the various internet providers in Kent, MPR IT Solutions diligently assessed the specific requirements of Safehold Ltd’s new office location. Taking into account factors such as reliability, speed, and scalability, MPR IT Solutions determined that the optimal choice for their unique needs would be the Vodafone internet connection with a lightning-fast speed of 1000/115 FTTP (Fibre to the Premises). This premium installation ensures a seamless and efficient internet experience, empowering Safehold Ltd to enhance their productivity and meet their business demands with ease.

After conducting extensive research and carefully reviewing the various internet providers in Kent, MPR IT Solutions diligently assessed the specific requirements of Safehold Ltd’s new office location. Taking into account factors such as reliability, speed, and scalability, MPR IT Solutions determined that the optimal choice for their unique needs would be a dedicated leased line internet connection provided by Vodafone. This leased line connection offers a high-speed download of 1000 megabits per second and an upload speed of 115 megabits per second, ensuring fast and efficient data transfer. With this robust and reliable connection, Safehold Ltd can access online resources, collaborate with team members, and carry out business operations smoothly and effectively. This dedicated leased line provides superior performance compared to traditional business broadband, offering increased bandwidth and stability to meet the demands of Safehold Ltd’s growing business.

Results:

As a result of implementing the dedicated FTTP connection provided by Vodafone, Safehold Ltd has experienced several significant results:

1. Enhanced Productivity: The high-speed download and upload speeds of the FTTP have significantly improved Safehold Ltd’s ability to transmit and receive data quickly and efficiently. This has led to increased productivity within the organisation, allowing employees to access online resources, collaborate with team members, and carry out daily business operations without interruptions or delays.
2. Improved Network Performance: The dedicated FTTP connection offers superior performance compared to traditional business broadband. With increased bandwidth and stability, Safehold Ltd has experienced a more reliable network connection, reducing the chances of downtime and maintaining smooth operations. This has resulted in improved efficiency and minimised disruption to the business.
3. Seamless Communication: The reliable and fast internet connection provided by the dedicated FTTP has facilitated seamless communication both internally and externally. Safehold Ltd’s employees can easily connect with clients, partners, and remote team members, enabling efficient collaboration and ensuring effective communication throughout the organisation.
4. Tailored Solutions: Through careful assessment of the specific requirements of Safehold Ltd’s new office location, MPR IT Solutions selected the optimal internet provider and connectivity solution. This tailored approach ensures that Safehold Ltd’s unique business needs are met, further enhancing efficiency and productivity.

In terms of Kent providers, MPR IT Solutions conducted extensive research and evaluation of various internet providers in the region. After careful assessment of factors such as reliability, speed, and scalability, they determined that Vodafone’s dedicated leased line connection best suited Safehold Ltd’s requirements. This demonstrates MPR IT Solutions’ commitment to finding tailored solutions for their clients and ensuring that the chosen provider meets the specific needs of businesses in Kent.

Contact MPR for Your FTTP Internet Connection Needs

If you need a reliable and high-performance FTTP internet connections in Kent, look no further than MPR IT Solutions. With their extensive research, attention to detail, and commitment to finding tailored solutions, MPR IT Solutions is the go-to provider for businesses in Kent and South East England. Their team of experts will assess your specific requirements and recommend the optimal connectivity solution to enhance efficiency and productivity. Don’t hesitate to contact MPR IT Solutions today to discuss your internet connection needs and take your business to the next level.

 

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Background:

London Ashford Airport, also known as Lydd Airport, is an airport located in Kent, South East England. It serves as a transportation hub for various airlines and is utilised by companies such as Bristow, The Border Force, The Coastguard, and others. The airport recently underwent a phone system upgrade, which involved the implementation of 3CX-hosted VoIP phones.

This upgrade aimed to improve efficiency and cost savings for the airport, but also to optimise its communication processes, increase productivity, and ensure that calls were handled efficiently, freeing up key staff members to focus on their core responsibilities.

Problem:

London Ashford Airport, a valued customer of MPR IT for many years, encountered a significant challenge with its outdated and expensive phone system. The arrival of a new Finance Controller shed light on the exorbitant cost of over £1.5k per month for a poorly implemented PBX solution that failed to meet the airport’s requirements, which had been implemented through a separate telecommunications company.

Realising the need for a more efficient and cost-effective system, the Finance Controller proactively engaged with MPR IT to investigate alternative options and find a tailored solution that would address the airport’s specific needs.

Solution:

After careful consideration, London Ashford Airport made the strategic decision to replace its outdated PBX phone system with 3CX-hosted VoIP phones. This choice was driven by several key factors:

1. Familiarity and ease of use of the 3CX system for a smooth transition.
2. The flexibility of 3CX enables tailored solutions for efficient collaboration.
3. Enhanced productivity and streamlined communication with flexible work options.
4. Effective call routing minimises impact on staff and improves customer service.
5. Advanced features like voicemail enhance communication capabilities.
6. Dynamic call routing optimises communication processes, minimizing wait times.
7. Mobile apps and softphone functionality enable productivity on the go. Overall, the upgrade to 3CX-hosted VoIP phones has significantly improved communication, collaboration, mobility, and functionality at London Ashford Airport.

Efficiency and Savings with 3CX Hosted VoIP Phones

• Cost-effective solution compared to previous provider
• Ability to use mobile apps and different types of phones
• Substantial savings that pay for the entire project within 1 year
• Improved network security and continuity with modern equipment
• The cloud-based system ensures uninterrupted communication during power and internet outages

Improved Communication and Enhanced Productivity

The phone system upgrade at London Ashford Airport involved strategic deployment of various hardware components to establish a reliable and efficient communication infrastructure. This hardware installation resulted in improved security, seamless business communications, increased network speed, enhanced emergency response capabilities, and expanded coverage and mobility throughout the airport premises.

• Enhanced security with the installation of a Watchguard Firewall, providing robust protection for telephony and SIP communications.
• Implemented three 48-port PoE switches for seamless and unified business communications across the airport’s main offices.
• Improved network speed, resulting in faster and more efficient data transfer for increased productivity.
• Installed a dedicated 24-port PoE switch and HP Aruba wireless access points at the fire station for reliable and secure wireless connectivity during emergencies.
• Facilitated efficient collaboration and communication among emergency responders at the fire station, enhancing overall safety and security.
• Met the requirements of the Civil Aviation Authority by providing a backup line for uninterrupted communication and supported up to 11 fax machines on-site with an analog VoIP converter.
• Deployed Yealink T46 phones in the main offices for advanced features and functionality in unified business communications.
• Strategically placed wall-mount phones for quick and easy access during emergencies.
• Implemented DECT phones for maximum coverage and mobility throughout the airport premises.
• Improved communication coverage and enabled staff members to stay connected and accessible, enhancing overall productivity and coordination.

Overall, this comprehensive hardware deployment has significantly improved telephony, SIP, unified, and business communications at London Ashford Airport, enhancing efficiency and productivity across the entire organisation.

Hardware Deployment for Reliable Communication Infrastructure

• WatchGuard Firewall for enhanced security
• 48-port PoE switches for main communications
• 24-port PoE switch for the fire station
• HP Aruba wireless access points in the fire station
• Analogue VoIP converter for up to 11 fax machines
• Yealink T46 phones for main offices
• Wall-mount phones for emergency services
• DECT phones for maximum coverage

Results:

The successful implementation of the 3CX-hosted VoIP phone system at London Ashford Airport was made possible through the collaborative efforts of MPR IT and MPR Technical Services.

MPR IT as the primary provider, played a crucial role in understanding the airport’s specific requirements and proposing the 3CX solution as a tailored IT solution. They worked closely with the airport’s management team to assess the existing infrastructure, identify pain points, and determine the desired outcomes of the upgrade. MPR IT also facilitated discussions with the airport’s stakeholders to ensure their needs were met throughout the project.

MPR Technical Services, on the other hand, provided the necessary technical expertise and support to execute the implementation. They worked hand in hand with MPR IT to deploy the hardware components, such as the Watchguard Firewall, PoE switches, wireless access points, and analog VoIP converter. MPR Technical Services ensured that the installation was carried out efficiently and effectively, minimising downtime and disruptions to the airport’s operations.

Throughout the project, MPR IT and MPR Technical Services maintained open lines of communication with the airport’s management team, providing regular updates on the progress and addressing any concerns or issues that arose. Their collaborative approach ensured a smooth and successful implementation of the 3CX-hosted VoIP phone system, resulting in the multitude of benefits experienced by London Ashford Airport.

By working together, MPR IT and MPR Technical Services demonstrated their expertise, attention to detail, and commitment to delivering tailored IT solutions that meet the specific business needs of their clients.

Benefits of Implementing 3CX Hosted VoIP at London Ashford Airport

• Simplified billing processes
• Improved support and troubleshooting from MPR IT
• Enhanced security of communication infrastructure
• Uninterrupted communication during power and internet outages
• Seamless operations for critical stakeholders at the airport

Security:

During the network overhaul at London Ashford Airport, significant security improvements were implemented to bring the network up to modern standards. This included addressing issues such as unsecured network ports, failing cabling, and outdated firewall rules. By rectifying these vulnerabilities, the airport’s network is now better protected against potential threats and unauthorised access. The implementation of the 3CX-hosted VoIP phone system also contributed to enhanced security, as it leverages advanced encryption protocols to safeguard communication and prevent eavesdropping or interception of sensitive information. These comprehensive security measures ensure that the airport’s network is robust and resilient against potential cyber threats.

Continuity:

Continuity is paramount for London Ashford Airport, as it collaborates with critical organisations like Border Force and the Home Office. Recognising the need for uninterrupted communication, the implementation of the cloud-based 3CX-hosted VoIP phone system was a strategic choice. This system ensures that even in the event of total power or internet outages on-site, the airport’s staff can seamlessly log into their mobile apps and continue working with business phones via a 4G or 5G connection. This level of resilience is crucial for maintaining smooth operations and effective coordination with key stakeholders, ensuring that the airport can fulfill its responsibilities without any disruption.

Contact Us

Are you looking to enhance your business communication and streamline your telephony systems? Look no further than MPR IT. As experts in the field of VoIP systems, we can assist you in installing and implementing a reliable and efficient VoIP solution tailored to your specific business needs. With our expertise and attention to detail, we can ensure a seamless transition to a VoIP system, enabling you to leverage advanced features, improve collaboration, and achieve cost savings. From selecting the right hardware to configuring the system and providing ongoing support, MPR IT is committed to delivering exceptional service and helping your business thrive in the digital age. Trust us to handle your VoIP installation with the utmost professionalism and expertise.

 

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Background:

CRS, also known as Civil Rail Services, is a company based in Kent, South East England, with offices located throughout the UK. They specialise in providing comprehensive rail infrastructure services.

As a leading provider in the industry, CRS offers a wide range of services related to rail construction, maintenance, and project management. They work on various aspects of rail infrastructure, including track construction and maintenance, signaling and telecommunications, electrification, and civil engineering works.

With their expertise and experience, CRS plays a crucial role in the development and maintenance of rail networks across the UK. Their services contribute to the safe and efficient operation of railways, ensuring the smooth transportation of passengers and goods.

Problem:

CRS, a Kent-based company working on government contracts, required a firewall installation to improve its cyber insurance coverage and maintain uninterrupted business operations.

With the updated terms of their cyber insurance policy, CRS was required to implement multi-factor authentication (MFA) for remote access to their servers and internal applications. This additional layer of security was crucial to protect sensitive data and mitigate the risk of unauthorised access. Failure to implement MFA not only posed a threat to their contracts but also left them vulnerable to potential security breaches, which could have severe consequences for their business reputation and operations.

To address compliance and data security concerns, CRS engaged MPR IT Solutions, an experienced IT provider. Recognising the importance of robust cybersecurity measures, we recommended the implementation of a WatchGuard Firewall, specifically the WatchGuard Firebox T85. Alongside the firewall, we also advised the use of multi-factor authentication (MFA) to further enhance security. The WatchGuard Firebox T85 provided advanced threat protection and network security features, ensuring that CRS’s servers and internal applications were safeguarded from unauthorised access and potential data breaches. By combining the WatchGuard Firebox T85 with MFA, CRS significantly strengthened its overall cybersecurity posture, mitigating risks and ensuring compliance with data security regulations.

Solution:

After a thorough consultation with Alex Mendes, Technical Services Director at MPR Technical Services, it was determined that the WatchGuard Firewall T85 firebox would be the ideal solution to meet CRS’s specific requirements. The T85 firewall firebox offered advanced features and capabilities to enhance CRS’s cybersecurity measures. Additionally, the existing Draytek router could be repurposed as a modem, eliminating the need for additional hardware costs.

To ensure secure remote access and comply with the updated terms of their cyber insurance, CRS recognised the need to implement multi-factor authentication (MFA). After careful evaluation, it was determined that five Authpoint licenses would be the optimal solution to enable MFA for the required number of users. Authpoint provides an additional layer of security by requiring users to verify their identity through multiple factors, such as a password and a unique code sent to their mobile device. By implementing MFA, CRS significantly enhances its cybersecurity measures and reduces the risk of unauthorised access to its servers and internal applications. This proactive approach demonstrates CRS’s commitment to data protection and mitigating potential security breaches.

Following these discussions and considerations, the quote for the firewall installation and MFA setup was adjusted accordingly, taking into account the specific requirements and preferences of CRS.

Additional Redundancy:

To ensure uninterrupted connectivity, CRS explored alternative internet provisions due to occasional dropouts with their on-premises line. While rare, dropouts can still occur with their main leased line connection. Implementing a different type of internet provision, such as wireless or 4G, was a logical choice for CRS to enhance business continuity and minimise disruptions. After careful evaluation, CRS decided to stick with the 4G backup solution, considering its improved stability and reliability compared to retaining the Old SoGEA line. This decision further strengthened their business continuity measures and reduced the risk of downtime.

Financing Considerations:

During the project, CRS expressed interest in exploring financing options for the firewall installation and MFA setup. However, after careful consideration, it was determined that the repayment terms associated with the available financing options were not suitable for this specific project. Typically, finance agreements are more favorable for projects exceeding £10k in value. While financing was not feasible in this case, CRS remained committed to finding a cost-effective solution that aligned with their budgetary constraints. By prioritising financial prudence, CRS ensured that the project remained financially viable and aligned with its long-term goals.

Results:

The successful implementation and configuration of the WatchGuard Firewall T85 firebox and MFA setup provided CRS with a robust network security solution. The firewall appliance was carefully configured to meet CRS’s specific requirements, ensuring optimal protection against cyber threats. The deployment of the firewall and MFA solution enabled secure remote access to Sage and other applications for five team members, enhancing productivity and data security.

In addition to the firewall installation, the network was carefully configured to ensure seamless integration and reliable connectivity. The 4G backup solution was deployed to replace the SoGEA line, providing improved reliability and minimising the risk of internet disruptions.

By customising the solution to fit their needs, CRS achieved a tailored IT infrastructure that met their specific business requirements and budget. This comprehensive approach to configuration, network setup, appliance deployment, and customisation ensured that CRS had a robust and secure IT environment to support its operations effectively.

By investing in the necessary IT infrastructure and security measures, CRS demonstrated its commitment to maintaining the highest standards of data protection and business continuity. This proactive approach not only safeguarded their contracts but also instilled confidence in their clients and stakeholders, showcasing CRS as a reliable and trustworthy partner in the government contracting sector.

Take Your Cybersecurity to the Next Level with MPR IT Solutions

At MPR IT Solutions, your business’s cybersecurity is our top priority. We understand the critical importance of safeguarding your sensitive data and protecting your operations against potential cyber threats. That’s why we offer industry-leading solutions to enhance your cybersecurity posture, including the installation of WatchGuard Firewall Firebox T85.

With the ever-increasing sophistication of cyber attacks, businesses need robust, state-of-the-art cybersecurity solutions to ensure their data remains secure. Our team of experienced professionals will work closely with you to assess your specific requirements and design a tailored solution using the WatchGuard Firewall Firebox T85.

Implementing the WatchGuard Firewall Firebox T85 provides your business with advanced threat protection and network security features. This powerful firewall appliance offers comprehensive security measures, guarding your servers and internal applications against unauthorized access and potential data breaches. With our expertise and attention to detail, we ensure that the installation and configuration of the firebox are carried out seamlessly, minimizing disruption to your operations.

In addition to the WatchGuard Firewall Firebox T85, we recommend the implementation of multi-factor authentication (MFA) to provide an extra layer of security. MFA ensures that only authorised individuals can access your servers and internal applications, reducing the risk of unauthorised access and protecting your valuable data.

By choosing MPR IT Solutions for your firewall installation and cybersecurity needs, you can expect:

• Expert consultation to determine the most suitable solution for your business
• Seamless installation and configuration of the WatchGuard Firewall Firebox T85
• Implementation of multi-factor authentication to enhance security
• Ongoing support and maintenance to keep your cybersecurity measures up to date
• Customized solutions tailored to your specific requirements and budget

Don’t compromise on the security of your business. Contact MPR IT Solutions today to schedule a consultation and take the first step towards fortifying your cybersecurity defences with WatchGuard Firewall Firebox T85. Keep your data safe, protect your operations, and enjoy peace of mind knowing that you have a trusted partner in cybersecurity.

 

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Background

The George Hotel in Rye is a premier hotel located in East Sussex. With its picturesque location and rich history, it has become a popular destination for tourists and locals alike. Known for its exceptional service and luxurious accommodations, The George Hotel offers guests an unforgettable experience. In this case study, we will explore the partnership between The George Hotel and MPR IT Solutions, focusing on how our tailored IT support and services have helped enhance their operations. Discover the journey that brought The George Hotel to us and the valuable solutions we provided during their on-boarding process.

Problem

In 2017, The George Hotel approached MPR IT Solutions with a specific goal in mind – to discuss their existing network infrastructure and conduct a comprehensive review of all their technology systems. The hotel’s IT manager recognised the need for a complete overhaul, considering the aging hardware and the desire to explore hosted or cloud solutions that would minimise the reliance on physical hardware and provide increased reliability and redundancy.

As part of this review, MPR IT Solutions identified several key areas that required attention. Firstly, the existing hardware was reaching the end of its lifecycle and needed to be replaced. Additionally, the hotel acknowledged the importance of having an uninterruptible power supply (UPS) to ensure the stability of their technology systems. Lastly, with the evolving cyber threats, The George Hotel prioritised enhancing their cybersecurity measures.

With these specific requirements in mind, MPR IT Solutions devised a tailored approach to address each concern and provide optimal solutions. Let’s dive deeper into the details of how MPR IT Solutions collaborated with The George Hotel to meet their specific needs and ensure a seamless journey towards improving their IT infrastructure.

Solution

MPR IT Solutions recommended migrating The George in Rye’s server infrastructure to Microsoft Azure’s cloud services. This decision offers improved speed, enhanced compliance, and significant cost savings. By leveraging Azure, the hotel can avoid investing in new hardware and quickly procure necessary desktops.

With Azure as the chosen cloud platform, The George in Rye can enjoy consistent uptime and robust server protection. Azure’s redundant and scalable infrastructure ensures reliability and peace of mind. As the most compliant cloud platform trusted by businesses worldwide, Azure provides unmatched security and support.

By partnering with MPR IT Solutions, The George in Rye can tap into a team of Azure experts who provide exceptional services and support throughout the migration process. From seamless billing to efficient scaling, our resources and experts ensure a smooth transition tailored to the hotel’s specific needs.

MPR IT Solutions recognises the importance of hosting, scalability, integration, and Azure migration for The George Hotel’s technological needs. By migrating to Azure, the hotel gains improved speed, compliance, and scalability. Azure’s seamless integration enhances efficiency and productivity. With MPR IT Solutions guiding the Azure migration, The George Hotel can confidently transition to this secure cloud platform, meeting their specific requirements.

Results

After partnering with MPR IT Solutions and migrating to Microsoft Azure’s cloud services, The George Hotel in Rye has experienced remarkable results. The availability of their technology systems has significantly improved, ensuring smooth and uninterrupted operations for both staff and guests.

With Azure’s scalable infrastructure, The George Hotel has the flexibility to adjust their resources and accommodate fluctuating demands. This scalability enables the hotel to efficiently meet the needs of their growing customer base without any compromise in performance.

Moreover, the migration to Azure has also strengthened The George Hotel’s relationship with their customers. The enhanced reliability and security provided by Azure installs confidence in guests, knowing that their personal information and transactions are protected. This trust has resulted in an increase in customer satisfaction and loyalty.

Overall, the decision to migrate to Azure has proven to be a game-changer for The George Hotel. They now have a robust and scalable technology infrastructure that supports their operations seamlessly. By leveraging Azure’s availability, scale, and customer-centric features, The George Hotel has achieved greater efficiency, improved customer experience, and a competitive edge in the hospitality industry.

Experience the Power of Managed Azure Solutions with MPR IT

Are you searching for a reliable and tailored IT solution to meet your business needs? Look no further than MPR IT Solutions. Our expertise in Managed Azure Services can revolutionize your technology infrastructure.

With our team of Azure experts, we provide exceptional support and services throughout the migration process. Our seamless and efficient approach ensures a smooth transition to the secure Azure cloud platform, specifically tailored to your requirements.

Unlock the full potential of Azure’s robust infrastructure, improved speed, enhanced compliance, and significant cost savings. Experience consistent uptime, unmatched security, and peace of mind with Azure’s scalable and redundant framework.

Don’t miss out on this game-changing opportunity to boost efficiency, improve customer experience, and gain a competitive edge in your industry. Contact MPR IT Solutions today and let us guide you towards the power of Managed Azure Services.

 

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Background

Howard Bros Joinery is a company that specialises in joinery and carpentry services. They provide tailored solutions for businesses in need of customised woodwork, such as cabinets, furniture, and architectural elements. With its expertise and high-quality craftsmanship, Howard Bros Joinery has established a strong reputation in the industry. Their commitment to excellence and attention to detail make them a trusted choice for companies looking for top-notch joinery services.

Problem

Howard Bros Joinery, a long-time customer of MPR IT Solutions, made the strategic decision to upgrade from Microsoft 365 Business Standard to Microsoft Business Premium. This upgrade was driven by their recognition of the increasing importance of data security and their reliance on Office 365 for their daily operations. By upgrading to Business Premium, Howard Bros Joinery would not only enhance its existing security measures but also gain access to a wide range of additional benefits and tools. These include advanced collaboration features, business email and calendar services, and cloud storage solutions. With this upgrade, Howard Bros Joinery will be able to optimise its productivity, streamline its workflows, and ensure the utmost security of its valuable business data.

Solution

To upgrade the licenses for Howard Bros Joinery, MPR IT Solutions needed to undertake the following steps:

1. Evaluate the current licensing: MPR IT Solutions assessed the existing licenses held by Howard Bros Joinery to determine their compatibility with Microsoft Business Premium. This evaluation helped identify any necessary modifications or upgrades in the licensing structure.
2. Conduct a compatibility check: MPR IT Solutions verified that the existing IT infrastructure and systems at Howard Bros Joinery were compatible with Microsoft Business Premium. This involved ensuring that the hardware, software, and network configurations could support the new licenses seamlessly.
3. Purchase Microsoft Business Premium licenses: MPR IT Solutions procured the required number of licenses for Howard Bros Joinery. This involved acquiring the appropriate licenses from Microsoft and setting up the necessary billing and payment arrangements.
4. Plan the license migration: MPR IT Solutions developed a comprehensive plan for migrating Howard Bros Joinery’s existing licenses to Microsoft Business Premium. This plan included considerations for user access, data migration, and any necessary downtime or disruptions during the transition process.
5. Configure and activate the licenses: MPR IT Solutions configured and activated the newly acquired Microsoft Business Premium licenses for Howard Bros Joinery. This involved setting up user accounts, assigning appropriate permissions and access levels, and configuring any additional security measures as required.
6. Provide training and support: MPR IT Solutions offered training and support to Howard Bros Joinery’s staff to ensure a smooth transition to Microsoft Business Premium. This included familiarising them with the new features, functionalities, and security measures available with the upgraded licenses.
7. Monitor and maintain the licenses: MPR IT Solutions continues to monitor and maintain the licenses for Howard Bros Joinery, ensuring that they remain up-to-date and in compliance with licensing agreements. This involves periodic reviews, updates, and license renewal management. By following these steps, MPR IT Solutions successfully upgraded the licenses for Howard Bros Joinery to Microsoft Business Premium, enabling them to take advantage of enhanced security, collaboration features, and productivity tools.

Results

As a result of upgrading to Microsoft Business Premium, Howard Bros Joinery’s team now benefits from enhanced security measures and the ability to manage their devices through Microsoft Intune. This ensures the utmost security of their valuable business data and provides peace of mind.

With the Business Premium licenses, Howard Bros Joinery can take advantage of features such as:

1. Advanced Data Security: The upgraded licenses provide robust security measures to protect against potential threats and breaches, safeguarding sensitive business information.
2. Microsoft Intune Integration: By utilising Microsoft Intune, Howard Bros Joinery can manage and secure their devices, including smartphones, tablets, and laptops, all from a centralised dashboard. This gives them greater control and visibility over their company’s devices and helps prevent unauthorised access.
3. Multi-Factor Authentication (MFA): Business Premium also offers the option to enable MFA, adding an extra layer of security by requiring users to verify their identities using multiple authentication methods, such as a password and a fingerprint or a one-time verification code.
4. Secure Collaboration: With advanced collaboration features, such as SharePoint, Teams, and OneDrive, the team at Howard Bros Joinery can securely share files, collaborate on projects, and communicate internally and externally, enhancing productivity and efficiency.
5. Microsoft 365 Office Apps: With the Business Premium licenses, Howard Bros Joinery gains access to the full suite of Microsoft 365 apps, including Outlook, Word, Excel, PowerPoint, and more. These apps enable them to create, edit, and share documents seamlessly, enhancing their productivity and enabling effective communication.Upgrading to Microsoft Business Premium has not only provided Howard Bros Joinery with additional security measures, and device management, but it has also empowered them with tools and features, such as Microsoft 365 apps, to optimise their workflows, streamline their operations, and maintain a secure and productive work environment.

Upgrade Your Microsoft Licences to Business Premium with MPR IT Solutions

At MPR IT Solutions, we understand the importance of keeping your business up-to-date with the latest technology solutions. That’s why we offer a seamless upgrade process to help you transition from your current Microsoft licenses to Business Premium.

By upgrading to Business Premium, you will gain access to a wide range of business solutions, cloud services, subscription plans, collaboration tools, and enterprise security. Our team of experts will guide you through each step of the upgrade process, ensuring a smooth transition and minimal disruption to your operations.

With Business Premium, you can take advantage of advanced collaboration features such as SharePoint, Teams, and OneDrive, allowing your team to securely share files, collaborate on projects, and communicate effectively both internally and externally.

Furthermore, the subscription plans offered with Business Premium give you access to the full suite of Microsoft 365 apps, including Outlook, Word, Excel, PowerPoint, and more. This enables you to create, edit, and share documents seamlessly, enhancing your productivity and enabling effective communication.

In addition to these collaboration tools, Business Premium also provides enterprise-level security measures, including advanced data security, Microsoft Intune integration for device management, multi-factor authentication for added security, and secure collaboration features.

Upgrade your Microsoft licenses to Business Premium with MPR IT Solutions and unlock the full potential of your business with enhanced collaboration capabilities, cloud services, and enterprise security. Contact us today to get started on your upgrade journey.

 

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Background

Gravesend Grammar School is a renowned educational institution located in Gravesend, a charming town in the county of Kent, United Kingdom. Situated on Wrotham Road, the school is easily accessible and serves as a hub of learning for the local community and beyond.

With a proud history dating back to its founding in 1893, Gravesend Grammar School has established itself as a leading institution for academic excellence. The school prides itself on its commitment to providing a nurturing and stimulating environment for its pupils.

Currently, Gravesend Grammar School caters to a diverse student body. The dedicated staff and faculty at the school are passionate about offering tailored education and empowering students to achieve their full potential.

Gravesend Grammar School’s commitment to excellence is reflected in its strong academic track record, as well as the wide range of extracurricular activities and opportunities it offers to its students. The school’s beautiful campus and state-of-the-art facilities provide an ideal setting for fostering creativity, personal growth, and lifelong learning.

Overall, Gravesend Grammar School stands as a beacon of educational excellence, providing a nurturing and inspiring environment for pupils to thrive and succeed.

Problem

Gravesend Grammar School faced a pressing problem – the need for a new phone system to keep up with their growing needs. The school’s in-house IT manager diligently searched for a company that could provide a comprehensive solution – from designing and supplying to installing and maintaining a top-notch 3CX system. The stakes were high, as the school required a seamless and efficient communication system to support its commitment to academic excellence and student success. It was crucial to find a partner who could not only meet their specific requirements but also provide exceptional service throughout the entire process.

Solution

MPR IT Solutions successfully implemented a comprehensive solution to address the pressing phone system needs of Gravesend Grammar School.

To minimise disruption to the staff and pupils, our team carefully planned and scheduled the project during the school holidays. Our fully DBS-checked team was able to efficiently design and install a network of 3CX phones throughout the school, ensuring a seamless and efficient communication system.

One of the key considerations during the implementation was to ensure that the administrative staff and teachers faced as little disruption as possible. Our team worked closely with them, understanding their specific needs and providing the necessary training and support. We also took into account the varying technology proficiency levels of the staff, ensuring that the solution catered to both those who required basic functionalities and those who were eager to embrace new technology.

Another important aspect of the implementation was the integration of voice messages and unified communications. We understood the significance of these features in enhancing communication and collaboration within the school community. By gradually adding these features, we ensured that the teachers were not disturbed during important tasks such as marking and after hours.

In terms of timeline, the transfer of the phone system took place in late July, specifically on the 21st, to minimise disruption during the exam period. The implementation phase continued from Thursday the 18th to the 25th of August, ensuring that the system was fully functional by the start of the new term on the 1st of September.

To meet the school’s requirements, we increased the number of phones to 30 with 8 lines. We also integrated the phone system with cloud platforms such as Google Calendars and Office 365 to streamline scheduling and enhance productivity. Additionally, we designed a call handling flow chart to ensure efficient routing of calls within the school. The auto-attendant feature at the reception, particularly for Whitehall Primary Phase 2, was given special importance to further enhance communication.

Results

With our tailored solution and attention to detail, MPR IT Solutions successfully implemented a robust phone system for Gravesend Grammar School, addressing their existing issues and providing a solid foundation for improved communication and collaboration.

MPR IT Solutions’ implementation of the 3CX VoIP system at Gravesend Grammar School has revolutionised their communication methods. The results of the project are as follows:

1. Telephony: The new VoIP system has provided the school with a reliable and efficient telephony network. The integration of the 3CX phones throughout the school ensures seamless communication between staff, students, and parents.
2. PBX: The implementation of a comprehensive PBX (Private Branch Exchange) system has enabled Gravesend Grammar School to manage its internal and external calls effectively. The PBX system allows for easy call routing and handling, improving overall communication efficiency.
3. SIP (Session Initiation Protocol): By adopting SIP technology, the school now can make and receive calls over the Internet. This has significantly reduced their telephony costs and provided greater flexibility in communication.
4. Scalability: The scalable nature of the 3CX VoIP system allows for easy expansion as the school grows. The system can accommodate additional phone lines and users without the need for extensive hardware upgrades.
5. Functionality: The 3CX VoIP system offers a wide range of features and functionalities that have enhanced communication at the school. Features such as voicemail, call forwarding, call recording, and auto-attendant have improved overall efficiency and productivity.
6. Software Integration: The integration of the phone system with cloud platforms such as Google Calendars and Office 365 has streamlined scheduling and improved productivity. Staff members can now easily manage their calendars and schedules, ensuring better coordination and communication.
7. Video Conferencing: The implementation of video conferencing capabilities has transformed the way Gravesend Grammar School conducts meetings and collaborations. With the ability to hold virtual meetings, staff members can connect and communicate effectively, regardless of their physical location.Overall, the 3CX VoIP integration has fundamentally changed the way Gravesend Grammar School communicates. The robust telephony network, PBX system, SIP technology, scalability, extensive functionality, software integration, and video conferencing capabilities have all contributed to improved communication, collaboration, and productivity within the school community.

Embrace the Future of Communication with 3CX and Microsoft Teams VoIP Systems

Is your school or business looking for a reliable and efficient communication solution? Look no further! At MPR IT Solutions, we specialise in implementing cutting-edge VoIP systems, including 3CX and Microsoft Teams. With these advanced solutions, your team can seamlessly make and receive calls, even when remote working. Say goodbye to downtime and embrace the future of communication. Contact us today to find out how we can revolutionise your communication infrastructure.

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